Optometry Assistant I: Build Tech Skills & Patient Care

Holland America-Princess (Holland America Dawson City Inn); Juneau (AK); On-site; USD 34,440 - 41,383; Full time

Job summary

SEARHC in Alaska seeks an Optometry Assistant to screen patients, perform optical and lab testing, and support order entry and dispensing of glasses/contacts. You will handle imaging, patient scheduling, and documentation with attention to privacy and accuracy.

The role includes assisting with frame selection, benefits verification, and inventory while promoting high standards of customer service and infection control in a busy clinical setting.

Qualifications

• High School Diploma or GED.
• BLS at hire or within 3 months.
• One year of medical office experience preferred.
• Knowledge of medical and ophthalmic terminology.
• Knowledge and demonstrated use of customer service principles.
• Knowledge and demonstrated use of safety and infection control principles.

Responsibilities

• Room and screen patients for the providers, perform optical and point of care lab testing.
• Assist with optical orders: optical benefits verification, frame selection, measurements, order entry, payment collection, order verification, dispensing (glasses and contacts) in-person or by mail, adjustments, repairs, and warranty replacements.
• Imaging: acquires ocular imaging (photos, OCT, visual fields, topography) and enters images into the medical record.
• Administrative Support: triage, tracking and scheduling of referred, recalled or diabetic patients; phones and paperwork; coordinate referrals.
• Order and maintain office and medical supplies.
• Always maintain patient confidentiality.

Skills

Customer service

Attention to detail

Clear communication

Timely documentation

Verbal and written communication

Education

High School Diploma or GED

BLS certification

Job description

SEARHC in Alaska seeks an Optometry Assistant to screen patients, perform optical and lab testing, and support order entry and dispensing of glasses/contacts. You will handle imaging, patient scheduling, and documentation with attention to privacy and accuracy.

The role includes assisting with frame selection, benefits verification, and inventory while promoting high standards of customer service and infection control in a busy clinical setting.