Optometric Technician I - Simpson Optical - Governor's Lane

Keplr Vision; Lexington (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

Keplr Vision is seeking an Optometric Technician I in Lexington, KY. This position focuses on ensuring high-quality patient care, assisting in exams, and managing patient interactions and documentation.

The ideal candidate will have a high school diploma and at least 1+ years of experience in a customer service-oriented role. Strong communication, organizational, and technical skills are essential. This position offers competitive pay and a supportive work environment.

Qualifications

• 1+ years of experience in a similar role preferred.
• Passion for self-improvement and continuing education.
• Previous experience as an Optometric Technician is preferred.

Responsibilities

• Assist Optometrist in patient care.
• Pre-screen patients and administer diagnostic tests.
• Gather patients' medical history.
• Schedule appointments and manage patient flow.
• Document optometry exams and procedures accurately.

Skills

Excellent customer service skills

Excellent verbal and written communication skills

Strong multi-tasking and time management skills

Strong organizational skills

Attention to detail

Problem-solving skills

Basic math skills

Interpersonal and listening skills

Flexibility to accommodate schedule changes

Team player

Education

High school diploma or equivalent

Job description

Optometric Technician I - Simpson Optical - Governor's Lane

989 Governors Ln, Lexington, KY 40513, USA

Job Description

Posted Monday, June 1, 2026 at 4:00 AM

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. The role is primarily responsible for assisting the Optometrist in patient care while demonstrating how we love eyes, care about the people behind them, and execute a flawless patient experience. Under the guidance of the optometrist or location manager, assist with activities including but not limited to the following:

• Pre-screen patients before they see the optometrist, including the administration of diagnostic tests
• Gather patient’s medical history
• Communicating with doctors, staff, and patients
• Answer phone calls, greet patients and schedule appointments
• Educate patients on their insurance coverage and vision benefits
• Train patients on proper contact lens use and care
• Obtain insurance authorizations and verification of benefits
• Accurately post charges for exam fees, co-pays, and products sold
• Assist other members of the team as needed to reach individual and team goals
• Accurately and thoroughly document optometry exams and procedures as they are being performed by the doctor.
• List all appropriate diagnoses and symptoms as well as follow-up instructions and prescriptions as directed by the doctor.
• Coordinate patient scheduling and monitor patient flow throughout the office, properly communicating delays

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 1+ years of experience and:

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Strong multi-tasking and time management skills
• Strong organizational skills and attention to detail
• Strong problem-solving skills
• Ability to do basic math
• Team player with good interpersonal and listening skills
• Passion for self-improvement and continuing education
• Must be flexible to accommodate schedule change(s) on short notice to fulfill business needs
• Previous experience as an Optometric Technician, preferred but not required
• Previous experience with electronic medical records, preferred but not required

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

989 Governors Ln, Lexington, KY 40513, USA