Optometric Technician I: Growth, Benefits & Patient Care

Yes! Communities, Inc.; Champaign (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401k match

Medical Insurance

Dental Insurance

Life Insurance

Vision Coverage

Paid Time Off

Paid Holidays

On Demand Pay

Employee Assistance Program

Training & Certifications

Job summary

All About Eyes is seeking an Optometric Technician to join our team and support patients through the entire care journey. You will handle phone inquiries, schedule appointments, verify insurance, and assist with pre-screening, exams, and post-exam follow-up to ensure a top-tier patient experience.

You will contribute to educating patients about vision benefits and maintaining a clean, professional environment while collaborating with colleagues to achieve shared goals.

Qualifications

• Excellent customer service and communication skills.
• Ability to schedule appointments and manage phone inquiries.
• Ability to verify insurance benefits and explain patient responsibilities.
• Detail-oriented with a focus on accuracy and patient experience.

Responsibilities

• Answering phones and scheduling appointments.
• Verifying insurance benefits and calculating patient responsibility.
• Delivering outstanding patient care, from pre-screening to post-exam follow-up.
• Perform diagnostic tests, gather patient medical histories, and educate patients about vision benefits.
• Maintaining cleanliness and presenting a professional environment.
• Collaborating with team to ensure a seamless patient experience from start to finish.

Job description

All About Eyes is seeking an Optometric Technician to join our team and support patients through the entire care journey. You will handle phone inquiries, schedule appointments, verify insurance, and assist with pre-screening, exams, and post-exam follow-up to ensure a top-tier patient experience.

You will contribute to educating patients about vision benefits and maintaining a clean, professional environment while collaborating with colleagues to achieve shared goals.