Optometric Technician

LensCrafters; Greenfield (WI); Vor Ort; USD 21.000 - 32.000; Vollzeit

Zusammenfassung

LensCrafters in Greenfield, WI part of EssilorLuxottica is seeking an Optometric Technician to ensure high-quality optometric care and a superior patient experience during eye exams.

You will support the doctor and care team, perform pre-exam tests, record patient information, and assist with contact lens services while maintaining HIPAA compliance and a welcoming environment for patients and staff. Weekend/evening availability may be required.

Qualifikationen

• High School graduate or equivalent.
• 2+ years’ experience in optometry, ophthalmology or healthcare setting.
• Knowledge of optical and medical terminology.
• Understanding and utilization of optical equipment and diagnostic testing (pre-exam testing, pretesting, visual acuity, etc.).
• Coaching skills.
• Strong communicator and listening skills.
• Problem solving ability.
• Strong interpersonal skills.
• Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment.
• Ability to work autonomously.
• Knowledge of office environment.
• Strong basic math skills.
• Experience in healthcare (preferred).
• Previous experience in customer service, retail and/or optical (preferred).
• Optometric technician certification (preferred).

Aufgaben

• Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.
• Performs various tests to aid the optometrist with vision examinations including visual acuity measurements, depth and color perception tests, and retinal imaging.
• Performs tests to aid the optometrist in accurate diagnosis and treatment for the patient in appropriate time frame.
• Reviews prescriptions and patient information, identifies special needs, and consults with Optometrist/Optician/Practice Manager when necessary.
• Identifies dissatisfied patients and acts quickly for resolution.
• Performs work accurately and thoroughly despite time pressure and patient volume.
• Maintains and files patient records per HIPAA and practice standards.
• Supports contact lens exams and orders (care, inventory, orders).
• Uses appointment book and scheduling procedures; operates computer systems.
• Operates POS system, processes sales transactions following procedures.
• Maintains safe environment for team members and patients.
• Supports visual merchandising in exam lanes and contact lens area.
• Adapts to examination scenarios and remains personable with patients and staff.
• Performs pre-examination testing with accuracy; explains measurements to patients.
• Maintains equipment and provides clinical support to the Optometrist as needed.
• Weekend and evening shifts may be required; attendance and time-keeping adhered to.
• Follows company policies and dress code; performs other duties as assigned by Practice Manager.

Kenntnisse

Customer service

Communication

Interpersonal skills

Time management

Problem solving

Ausbildung

High School Diploma

Tools

Optical equipment

Diagnostic testing devices

Jobbeschreibung

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LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Optometric Technician ensures all patients receive the highest quality Optometric care while receiving an eye exam. This role provides an unsurpassed patient experience by seamlessly linking the doctor and other primary care functions together.

MAJOR DUTIES & RESPONSIBILITIES

• Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.
• Performs various tests to aid the optometrist with vision examinations including but not limited to visual acuity measurements, depth and color perception test, and retinal imaging.
• Performs tests to aid the optometrist in accurate diagnosis and treatment for the patient in appropriate time frame.
• Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs; consults with Optometrists, Optician or Practice Manager when necessary.
• Identifies situations involving dissatisfied patients and acts quickly for resolution.
• Performs work accurately and thoroughly despite time pressure and patient volume.
• Handles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
• Supports contact lens exams and orders, including but not limited to contact lens care, trial inventory and patient orders.
• Effectively utilizes appointment book/scheduling procedures and computer operation/ procedures.
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, by following operational processes and standards.
• Maintains safe working environment for all team members and patients.
• Supports compliance of visual merchandising in the exam lanes, assesment room and contact lens area.
• Adapts to various examination scenarios and is personable with patients and staff.
• Performs all pre-examination testing with accuracy and attention to detail; takes initiative to explain all measurements and answer any questions the patient may have
• Responsible for maintenance and disinfection of equipment; provides clinical support to the Optometrist as needed.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time keeping requirements.
• Adheres to all company policies and procedures.
• Consistently maintains proper dress code.
• Performs other functions as assigned by Practice Manager or business needs.

BASIC QUALIFICATIONS

• High School graduate or equivalent
  • 2+ years’ experience in optometry, ophthalmology or healthcare setting
• Knowledge of optical and medical terminology
• Understanding and utilization of optical equipment and diagnostic testing (pre-exam testing, pretesting, visual acuity, etc.)
• Coaching skills
• Strong communicator and listening skills
• Problem solving ability
• Strong interpersonal skills
• Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment
• Ability to work autonomously
• Knowledge of office environment
• Strong basic math skills

PREFERRED QUALIFICATIONS

• Experience in healthcare
• Previous experience in customer service, retail and/or optical
• Optometric technician certification

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.