Optometric Technician

Luxottica; Chicago (IL); On-site; USD 27,000 - 39,000; Full time

Job summary

Luxottica in Chicago seeks an Optometric Technician to ensure high-quality eye care and a seamless link between doctor and patient care. You will assist during exams, run testing, manage records, and support lens orders while upholding HIPAA and safety standards.

The role requires a minimum of 2 years in optometry/healthcare, strong math and communication skills, and the ability to work autonomously in a fast-paced environment. Weekend/evening availability may be required.

Qualifications

• High School graduate or equivalent.
• 2+ years' experience in optometry, ophthalmology or healthcare setting.
• Knowledge of optical and medical terminology.
• Understanding of optical equipment and diagnostic testing (pre-exam testing, pretesting, visual acuity, etc).
• Coaching skills and strong communication.
• Ability to work autonomously in fast-paced environment.
• Strong basic math skills.

Responsibilities

• Assist with patient care and eye exams and manage patient records.
• Perform tests to aid the optometrist, including visual acuity measurements and retinal imaging.
• Support patient flow and pre-exam testing.
• Operate the PO S system and process sales transactions when needed.
• Maintain HIPAA-compliant records and dress code.
• Work weekends and evenings as needed.

Skills

Optometry experience

Communication skills

Problem solving

Interpersonal skills

Autonomy

Math skills

Listening skills

Coaching

Education

High School diploma

Tools

Optical equipment

Pre-exam testing devices

Job description

JOB DESCRIPTION

GENERAL FUNCTION

The Optometric Technician ensures all patients receive the highest quality Optometric care while receiving an eye exam. This role provides an unsurpassed patient experience by seamlessly linking the doctor and other primary care functions together.

MAJOR DUTIES & RESPONSIBILITIES

• Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.
• Performs various tests to aid the optometrist with vision examinations including but not limited to visual acuity measurements, depth and color perception test, and retinal imaging.
• Performs tests to aid the optometrist in accurate diagnosis and treatment for the patient in appropriate time frame.
• Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs; consults with Optometrists, Optician or Practice Manager when necessary.
• Identifies situations involving dissatisfied patients and acts quickly for resolution.
• Performs work accurately and thoroughly despite time pressure and patient volume.
• Handles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
• Supports contact lens exams and orders, including but not limited to contact lens care, trial inventory and patient orders.
• Effectively utilizes appointment book/scheduling procedures and computer operation/ procedures.
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, by following operational processes and standards.
• Maintains safe working environment for all team members and patients.
• Supports compliance of visual merchandising in the exam lanes, assesment room and contact lens area.
• Adapts to various examination scenarios and is personable with patients and staff.
• Performs all pre-examination testing with accuracy and attention to detail; takes initiative to explain all measurements and answer any questions the patient may have
• Responsible for maintenance and disinfection of equipment; provides clinical support to the Optometrist as needed.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time keeping requirements.
• Adheres to all company policies and procedures.
• Consistently maintains proper dress code.
• Performs other functions as assigned by Practice Manager or business needs.

BASIC QUALIFICATIONS

• High School graduate or equivalent
  • 2+ years' experience in optometry, ophthalmology or healthcare setting
• Knowledge of optical and medical terminology
• Understanding and utilization of optical equipment and diagnostic testing (pre-exam testing, pretesting, visual acuity, etc.)
• Coaching skills
• Strong communicator and listening skills
• Problem solving ability
• Strong interpersonal skills
• Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment
• Ability to work autonomously
• Knowledge of office environment
• Strong basic math skills

PREFERRED QUALIFICATIONS

• Experience in healthcare
• Previous experience in customer service, retail and/or optical
• Optometric technician certification

Pay Range:19.78-28.16

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package.

• Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Nearest Major Market: Chicago
Job Segment: Patient Care, Ophthalmic, Optometry, Merchandising, Social Media, Healthcare, Retail, Marketing