Optometric Technician

West Point Optical Group; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the health care sector is seeking an Optometric Technician to support the Managing Optometrist in both clinical and administrative duties. This entry-level position offers the opportunity to learn on the job, with responsibilities including patient interaction, insurance processing, and maintaining medical records. Ideal candidates will have a high school diploma and strong communication skills, with the ability to adapt in a fast-paced environment.

Qualifications

• Ability to communicate enthusiastically and concisely.
• 1-2 years experience in a retail setting preferred.

Responsibilities

• Assist Managing Optometrist in technical and administrative tasks.
• Take patient medical histories and prepare patients for examinations.
• Manage accounts receivable and payable.

Skills

Communication

Adaptability

Education

High school diploma or equivalent

Tools

Personal computers

Job description

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The below Job Description is intended to describe the general nature and level of work being performed by associates assigned to this job. It is not an exhaustive list of responsibilities, and is subject to changes and exceptions at the discretion of senior management.

Job Title:

Optometric Office Technician / Medical Office Administrator

Reports To:

Store General Manager

FLSA Status:

Hourly; Non-Exempt

Position Purpose:

The major responsibility of the Optometric Office Technician is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice. The position will interact with patients/customers by delivering an exceptional patient/customer experience, fostering patient/customer retention, and promoting outstanding associate/doctor satisfaction.

Essential Duties and Responsibilities:

Clinical Duties

• Taking patient medical histories
• Preparing patients for examinations
• Administering tests prior to the eye exam
• Assisting doctors during examinations
• Assisting with ordering glasses and contact lens supplies

Administrative Duties

• Greeting and directing patients
• Answering telephones
• Updating and maintaining Electronic Medical Records
• Obtaining insurance verification and authorization
• Adjusting scheduling for priority patients
• Scheduling appointments
• Processing insurance claim forms
• Patient and insurance billing
• Optometric medical billing and coding
• Vision insurance billing and coding
• Managing accounts receivable and payable
• Bookkeeping
• Selling glasses and contact lens supplies

The clinical skills can be learned on the job. No prior clinical experience is necessary to apply.

Travel Requirements:

• Occasional travel within a 15-mile radius.

Qualifications: Experience, Competencies, and Education

• Ability to communicate enthusiastically and concisely to meet/exceed customer expectations and foster positive relationships with associates, doctors, and patients.
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.
• Experience with personal computers preferred.
• Valid State Driver’s License and appropriate insurance coverage.
• High school diploma or equivalent, or comparable experience typically achieved with 1-2 years in a retail setting.

Seniority Level:

Entry level

Employment Type:

Full-time

Job Function:

Health Care Provider

Industries:

Staffing and Recruiting

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