Optical Technician

A Plus Optique; Georgia; Presencial; USD 21.000 - 34.000; Jornada completa

Descripción de la vacante

A Plus Optique is seeking an Optometric Technician to support optometrists in Georgia. You will assist in preparing patients for exams, operate diverse optical equipment, and ensure accurate data entry in Revolution EMR.

The role emphasizes high-quality customer service, efficiency, and attention to detail across pre-test, examination, and post-visit tasks. This position offers hands-on training and opportunities to work with advanced diagnostic tools.

Responsabilidades

• Provide exceptional customer service during every patient encounter (in person or via phone).
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
• Practice urgency at all times with patient's time, as well as Dr's time and schedule.
• Keep the Pre-test area, Examination room, and Contact Len's room clean and orderly throughout the day. Tidying up after each patient.
• Operate manual lensometer, auto-lensometer, auto-refractor/keratometer, retinal camera, visual field, GDX, OCT, NCT, topography; print tests and upload retinal photos to drive/Revolution EMR.
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.).
• Clean all Doctor's examination equipment and all Pre-test equipment.
• Ensure paperwork is filled out properly on the Lifestyle Questionnaire and input medications in Revolution EMR; ensure NCT times are recorded.
• Input all data from the Pre-test into the digital exam on Revolution EMR.
• Demonstrates working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
• Train new contact lens wearers. (I&R)
• Maintain stock of trial contact lenses and distribute new trial lenses to their proper locations.
• Handle referrals, prior authorizations and cover med forms.
• Schedule post-ops, follow-ups, and future appointments for patients who do not need glasses or contacts.
• Re-Order trial contact lenses via WVA and process any sales for patients that are 'Contact Lenses Only'.
• Troubleshoot patients' glasses and follow proper remakes protocols.
• Dispense/Adjust glasses.
• Understand and be well-versed on Contact Lenses.
• Train patients on the insertion and removal of contact lenses.
• Communicate effectively with doctors and staff, check deductible amounts for office visits.
• Ensure copays and fitting fees are paid BEFORE services are rendered.
• Create, delete or edit Doctor's exam encounters to match the reason for the visit.

Descripción del empleo

Job Description

Optometric Technician is a valuable asset to an optometrist as they assist in providing excellent patient care to the patients during their visit. An Optometric Technician is able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with the optometrist.

Essential Duties and Responsibilities

• - Provide exceptional customer service during every patient encounter (in person or via phone).
• - Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
• - Practice urgency at all times with patient's time, as well as Dr's time and schedule.
• - Keeping the Pre-test area, Examination room, and Contact Len's room clean and excellent throughout the day. Tidying up after each patient.
• - Properly operate manual lensometer, auto-lensometer, auto-refractor/ keractometer, retinal camera, visual field, GDX, OCT, NCT, topography. Printing out such tests as topography and visual field. Uploading retinal photos to the drive/ Revolution EMR.
• - Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• - Clean all Doctor's examination equipment and all Pre-test equipment!
• - Ensure paperwork is filled out properly on the Lifestyle Questionnaire and inputting any medications in Revolution EMR. Ensuring NCT times are pressures are properly recorded.
• - Input all data from the Pre-test into the digital exam on Revolution EMR.
• - Demonstrates working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
• - The knowledge and ability to train new contact lens wearers. (I &R)
• - Maintaining stock of trial contact lenses and neatly organizing/ distributing new trial lenses to where they belong.
• - Handling referrals, prior authorizations and cover med forms.
• - Scheduling post-ops, follow-ups, and future appointments for patients that do not need to buy glasses or contact lenses.
• - Re-Ordering trial contact lenses via WVA and processing any sales for patients that are " Contact Lenses Only".
• - Troubleshooting patient's glasses and following proper protocols for remakes.
• - Dispensing/ Adjusting glasses.
• - Understanding and being well versed on Contact Lenses.
• - Training patients on the "Insertion and Removal" of the contact lens procedure.
• - Communicating effectively with doctors and staff. Paying attention to details such as checking deductible amounts when the patient is in need of an office visit.
• - Make sure all copays and fitting fees are paid BEFORE services are rendered.
• - The creation, deletion or editing of any Doctor's exam encounter to match the proper reason for the patient's visit.
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