Optometric Assistant: Precision Testing & Patient Care

Henry Ford Health; Royal Oak (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health in Michigan is seeking an Optometric Assistant to support doctors in comprehensive eye exams and patient education. You will perform preliminary testing, document EMR data, and coordinate with eyewear teams to ensure seamless care.

The role emphasizes patient-facing service, technical testing, and ongoing training to grow optometric skills while contributing to outcomes and clinic efficiency.

Qualifications

• Requires high school diploma or GED.
• Previous computer experience and basic math skills preferred.
• Previous customer service or optometric tech experience preferred.
• Computer and/or electronic medical records knowledge preferred.
• Retail and/or hospitality and/or customer service experience preferred.

Responsibilities

• Conduct comprehensive preliminary testing including auto refraction, IOP, visual acuity, motility, pupil eval, and dilation.
• Create detailed electronic medical records documenting patient histories and prescriptions.
• Guide patients through exam with professionalism, coordinating with eyewear consultants and staff.
• Educate patients on contact lens selection, handling, and wear schedules.
• Interpret prescriptions and recommend products to meet patient needs.
• Manage appointment scheduling and ensure timely testing and documentation.
• Address patient questions empathetically and escalate complex issues as needed.
• Complete required training and continuing education to stay current.

Skills

Customer service

Optometric tech

EMR knowledge

Basic math

Computer experience

Education

High school diploma or GED

Tools

EMR systems

Job description

Henry Ford Health in Michigan is seeking an Optometric Assistant to support doctors in comprehensive eye exams and patient education. You will perform preliminary testing, document EMR data, and coordinate with eyewear teams to ensure seamless care.

The role emphasizes patient-facing service, technical testing, and ongoing training to grow optometric skills while contributing to outcomes and clinic efficiency.