Optometric Assistant & Patient Experience Lead

VisionWorks; Lee's Summit (MO); On-site; USD 20,664 - 24,231; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Medical and Dental for Full Timers

Job summary

VisionWorks in Lee's Summit is seeking a Clinical Specialist/Optometric Assistant who will be the first point of contact for patients in our exam practice. In this role, you will maintain patient records and ensure a smooth journey for every client through our services.

Ideal candidates will possess a passion for customer service, with an emphasis on providing an excellent patient experience. We offer competitive benefits and opportunities for personal growth.

Qualifications

• Experience in customer service or similar roles is preferred but not essential.
• Possession of a High School diploma or GED or equivalent work experience.

Responsibilities

• Maintain accurate patient records before conducting preliminary testing.
• Facilitate patient transitions between doctor and sales floor.
• Support operational activities like inventory management and answering phones.

Skills

Related customer experience

Patient experience

Education

High School diploma or GED

Job description

VisionWorks in Lee's Summit is seeking a Clinical Specialist/Optometric Assistant who will be the first point of contact for patients in our exam practice. In this role, you will maintain patient records and ensure a smooth journey for every client through our services.

Ideal candidates will possess a passion for customer service, with an emphasis on providing an excellent patient experience. We offer competitive benefits and opportunities for personal growth.