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An established industry player in vision care is seeking a friendly and dedicated Clinical Specialist to enhance patient experiences. This part-time role involves guiding patients through their vision care journey, ensuring their needs are met with professionalism and warmth. You'll play a crucial role in maintaining patient records, assisting with preliminary testing, and supporting daily operations. Join a team that values authentic leadership and diversity, offering a competitive benefits package and a commitment to fostering an inclusive environment. If you are passionate about customer service and patient care, this opportunity is perfect for you.
Store 319, Plantation, Florida, United States of America
Posted Friday, May 2, 2025 at 5:00 AM
About Us:
Want to bring the “care” back to the vision care industry? We're looking for charismatic individuals who are passionate about helping customers look and see great. Whether it's a friendly voice over the phone or a welcoming smile when a patient walks into your store, we need team members dedicated to providing excellent customer service.
Pay Type: Part Time
Pay Range: $15-$18.54 per hour.
The Role:
A Visionworks Clinical Specialist (CS)/Optometric Assistant is the face of our Exam Practice, ensuring the best possible experience for every patient. This role involves training and knowledge in eye health, preliminary testing, optics, products/services, and managed vision care. The CS guides patients through the initial steps of their vision care journey, ensuring their needs are met in a friendly and professional manner.
• Maintain accurate patient records before conducting preliminary testing.
• Introduce patients to the OD and provide relevant patient information.
• Transition patients from the doctor to the sales floor, providing associates with necessary information to recommend suitable products and services.
• Support daily operational activities such as restocking inventory, cleaning equipment, and answering phones to enhance the patient experience.
Qualifications:
· Related customer or patient experience preferred but not required.
· HS diploma, GED, or equivalent experience.
What We Offer:
At Visionworks, we provide a competitive benefits package, including employee discounts, 401(k) savings plan, paid time off, milestone awards, and health benefits for full-time employees.
We value authentic leadership and diversity, committed to fostering an inclusive environment where everyone is seen and heard. Visionworks is an equal opportunity employer, respecting all protected statuses under law.
Compensation is based on experience and other factors. The role may include bonuses, equity, and commissions as part of the total package.