Optometric Assistant

Visionworks; Santa Ana (CA); On-site; USD 23,281 - 27,221; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

401(k) Savings Plan

Paid Time off

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant in Santa Ana, California. This role serves as the initial contact for patients ensuring a smooth and positive experience for eye exams. Responsibilities include maintaining accurate patient records, transitioning patients to the sales floor, and supporting exam lane operations.

Ideal candidates should have a high school diploma and some customer experience. Visionworks offers a competitive benefits package that includes vision coverage, paid time off, and a 401(k) savings plan.

Qualifications

• Customer or patient experience preferred.
• High School diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Transition patient from doctor to sales floor.
• Support store's exam lane maintenance and patient experience goals.

Skills

Customer or patient experience

Communication

Education

High School diploma, GED or equivalent

Job description

Pay Class: Full Time

Pay Rate: $16.90 - 19.76 per hour

The Role

A Visionworks Clinical Specialist (CS)/Optometric Assistant is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. The CS personally takes the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human and bold way.

• Maintain complete and accurate patient records before conducting preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Qualifications

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

What We Offer

At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts —including but not limited to:

• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401(k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!

EEO Statement

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.

Compensation

Compensation range for the roles is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job‑related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.