Optometric Assistant

VisionWorks; Flagstaff (AZ); On-site; USD 25,278 - 28,695; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

A national optical care provider is seeking a Clinical Specialist (CS) to enhance patient journeys in Flagstaff, Arizona. This role involves conducting preliminary tests, maintaining patient records, and ensuring a seamless experience for each customer. Candidates should possess a high school diploma and preference is given to those with customer service experience. Comprehensive benefits, including vision coverage and paid time off, are offered as part of the competitive compensation package.

Qualifications

• Experience in a customer service environment is preferred but not mandatory.
• High School diploma or equivalent is required.

Responsibilities

• Maintain accurate patient records and conduct preliminary testing.
• Introduce patients to the doctor and provide essential information.
• Assist in transitioning patients from the doctor to the sales floor.
• Support the store's operational activities including inventory restocking.

Skills

Related customer or patient experience

Education

HS diploma, GED or equivalent related job experience

Job description

About Us

Want to bring the "care" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Pay Class: Full Time

Pay Rate

Pay Rate: $18.35 - 20.83 per hour

The Role

A Visionworks Clinical Specialist (CS)/Optometric Assistant is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. The CS personally takes the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human and bold way.

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Qualifications

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

What we offer

At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts -including but not limited to

• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401 (k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!

Everyone has a story that makes them who they are. At Visionworks, we're looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DEI).

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.