Optometric Assistant

Southwest Eye Care; Minnetonka (MN); On-site; USD 2,755,000 - 2,893,000; Full time

Benefits offered by this job

PTO

Holiday Pay

401K Retirement Savings Plan

Employee Discounts

Employee Assistance Program

Job summary

Southwest Eye Care in Minnetonka is hiring a full-time Optometric Assistant. The role focuses on patient care, supporting doctors with pretests and histories, and handling front desk and optical duties to ensure a smooth clinic flow.

Requirements include a high school diploma or GED and about three years of optical or customer service experience. Expect travel to other offices; compensation starts at $20.00–$21.00 per hour with benefits and PTO included.

Qualifications

• High school diploma or GED required.
• Three years related optical or customer service experience preferred.
• Strong customer service and multitasking abilities.
• Willingness to travel to other offices.

Responsibilities

• Take patient health histories, visual acuities, and pretests as requested by doctors; prep exam rooms for clinic and close down rooms afterward.
• Perform front desk duties: answer phones, greet patients, check in, prep charts, file, verify insurance, bill professional fees, schedule appointments.
• Assist with optical duties: frame selections, lens/frame ordering, glasses adjustments, dispensing glasses/contacts, repairs, and notifying patients when products are available.
• Manage contact lens responsibilities: orders, trials, and I&R classes.
• Order medical supplies and eye drops; reconciling monthly statements and general office duties.
• Travel to other offices as required; perform other duties as assigned.

Skills

Customer service

Multitasking

Teamwork

Critical thinking

Adaptability

Education

High school diploma or GED

Job description

Southwest Eye Care is hiring for a full-time Optometric Assistant at our Minnetonka location.

Who we are:

We are ambassadors of integrity, who are committed to individualized care using remarkable technology, to create an exceptional patient experience. We are dedicated to creating work/life harmony in an efficient and enjoyable environment for everyone who enters our clinics. Sound too good to be true? Starting pay is $20.00-21.00/hour.

This opportunity is for you if:

• You are professional, caring, and able to multi-task
• You like the hustle and bustle of the healthcare industry
• You are an adaptable and strong team player
• You can work independently and demonstrate critical thinking skills
• You have a passion for growth and desire to continue learning
• You can work flexible hours, one night and one Saturday a month

About the Optometric Assistant role:

• Focuses on the Patient: Seeks to understand patient needs to create value
• Demonstrates a Positive Attitude and Resilience: Adapts positively to pressure, setbacks, challenges, and change to achieve and sustain peak effectiveness.
• Drives for Success: Delivers excellent performance by seizing opportunities and proactively taking concrete actions that adhere to Southwest Eye Care policies and procedures. Goes the extra-mile and persistently overcomes obstacles.
• Assist doctors during clinic times by taking patient health histories, visual acuities, and perform pretests requested by the doctors. Prep exam rooms for clinic and close down rooms after clinic.
• Perform front desk duties included but not limited to answering phones, greeting patients, checking in patients, prepping charts, filing, verifying insurance, billing professional fees, and scheduling appointments.
• Optical duties as assigned including but not limited to frame selections, ophthalmic lens ordering, frame ordering, glasses adjustments, dispensing glasses, dispensing contacts, repairing glasses, verifying glasses and frame orders, and notifying patients when product is available.
• Contact lens responsibilities including patient contact lens orders, verifying contact lens orders, ordering contact lens trials, and I & R classes.
• Responsible for ordering medical supplies, eye drops used during patient visits, and sample prescription drops.
• Other administrative duties including but not limited to reconciling monthly statements with invoices, ordering office supplies, and cleaning the office.
• Travel to other offices required.
• Perform other duties as assigned.

You meet these requirements:

• High school diploma or GED required
• Three years related optical experience or customer service experience preferred
• Paid Time Off (PTO)
• Holiday Pay
• 401K Retirement Savings Plan
• Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
• Employee Assistance Program
• Employee Discounts

Job Type: Full-time

Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.