Optometric Assistant

VisionWorks; Macon (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking passionate individuals to join their team as Clinical Specialists. This role is pivotal in ensuring patients receive the best care throughout their vision journey. You will guide patients through their eye exam experience, maintain accurate records, and support store operations. The company values diversity and offers a competitive benefits package, including vision coverage and paid parental leave. If you are dedicated to helping others and want to thrive in a supportive environment, this opportunity is perfect for you.

Benefits

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time Off

Milestone anniversary awards

Medical and Dental for Full Timers

Qualifications

• Customer or patient experience preferred but not necessary.
• HS diploma, GED, or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Transition patients from the doctor to the sales floor.

Skills

Customer Service

Patient Care

Education

High School Diploma or GED

Job description

About Us:

Want to bring the "care" back to the vision care industry? We're looking for charismatic individuals who are ready to be the heart of our brand. Whether it's a friendly voice over the phone or a welcoming smile when a patient walks into your store, we need passionate people dedicated to helping customers look and see great.

Pay Type: Full Time

Pay Range: $11.09 - $14.97 per hour

The Role:

A Visionworks Clinical Specialist (CS)/Optometric Assistant is the face of our Exam Practice, dedicated to ensuring the best possible journey for every patient. This person is trained and knowledgeable about eye health, preliminary testing, optics, our products/services, and managed vision care. The CS guides patients through the initial steps of their Visionworks experience, ensuring their eye exam needs are met in a simple, human, and bold way.

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patients to the OD and provide relevant patient information.
• Transition patients from the doctor to the sales floor and provide associates with necessary information to educate and recommend suitable products and services.
• Support store operations in the exam lane, including restocking inventory, cleaning equipment, and answering phones to meet patient needs.

Qualifications:

• Customer or patient experience preferred but not necessary.
• HS diploma, GED, or equivalent related job experience.

What We Offer:

At Visionworks, we provide a generous, competitive benefits package (including for part-timers) and exclusive employee discounts, such as:

• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401(k) Savings Plan
• Paid Time Off
• Milestone anniversary awards
• Medical and Dental for Full Timers
• And more!

We value authentic leadership and diversity. Visionworks is committed to fostering an inclusive environment where all individuals are seen and heard, embracing Diversity, Equity, and Inclusion (DE&I).

We are an equal opportunity employer, committed to fair treatment regardless of race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability, veteran status, or any other protected status by law.

Compensation ranges listed are approximate and may vary by market. Actual pay will depend on experience and other factors. The role may include bonuses, equity, and commissions as part of the compensation package.