Optometric Assistant

Visionworks of America; Flagstaff (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company that is dedicated to bringing care back to the vision care industry. As a Clinical Specialist, you will be the welcoming face for patients, guiding them through their journey in eye health. This role not only emphasizes excellent customer service but also offers a chance to make a significant impact on patients' experiences. With a competitive benefits package and a commitment to diversity and inclusion, this is an exciting opportunity for those who are passionate about helping others see and look their best.

Benefits

Employee Discounts

401(k) Savings Plan

Paid Time Off

Medical/Dental Coverage

Milestone Anniversary Awards

Qualifications

• Customer service experience preferred but not required.
• High school diploma or equivalent experience is needed.

Responsibilities

• Maintain accurate patient records and conduct preliminary tests.
• Assist patients in transitioning from the doctor to the sales floor.
• Support daily operations to enhance the patient experience.

Skills

Customer Service

Communication Skills

Education

High School Diploma or GED

Job description

Store 72, Flagstaff, Arizona, United States of America

Job Description

Posted: Thursday, May 1, 2025 at 5:00 AM

About Us:

Want to bring the “care” back to the vision care industry? We're looking for charismatic individuals who are passionate about helping customers look and see great. Whether it's a friendly voice over the phone or a welcoming smile when a patient walks into your store, we need team members dedicated to excellent customer service.

Pay Type: Full Time

Pay Range: $17.85 - $18.47 per hour

The Role:

A Visionworks Clinical Specialist (CS)/Optometric Assistant is the face of our Exam Practice, ensuring the best experience for every patient. This role involves training and knowledge in eye health, preliminary testing, optics, products/services, and managed vision care. The CS guides patients through the initial steps of their vision care journey, ensuring their needs are met in a friendly and professional manner.

• Maintain accurate patient records before conducting preliminary tests
• Introduce patients to the OD and share relevant patient information
• Assist in transitioning patients from the doctor to the sales floor, providing staff with necessary information to recommend suitable products and services
• Support daily operational activities such as restocking, equipment cleaning, and answering phones to enhance the patient experience

Qualifications:

• Customer or patient service experience preferred but not required
• High school diploma, GED, or equivalent experience

What We Offer:

At Visionworks, we provide a competitive benefits package, including employee discounts, 401(k) savings plan, paid time off, milestone anniversary awards, and medical/dental coverage for full-time employees.

We value authentic leadership and celebrate diversity, equity, and inclusion (DE&I). Visionworks is an equal opportunity employer committed to fair treatment and opportunity for all individuals regardless of race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability, veteran status, or other protected categories.

Compensation details are listed above. Salary ranges may vary by market and are based on experience and other factors. The role may also include bonuses, equity, and commissions.