Options Counselor

Prince George's County, Maryland; Largo (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Prince George’s County Government seeks an entry-level Options Counselor in the Aging and Disabilities Division to provide information, counseling, and follow-up services to individuals with disabilities and their caregivers. The role links clients with Medicaid and related programs and requires a Bachelor's degree plus a valid driver’s license.

Work is performed under supervision with potential non-competitive promotion after probation.

Qualifications

• Bachelor's Degree from an accredited college or university in Business or Public Administration, Social Service, Sociology, Psychology, or a closely related field.
• Must possess and maintain a valid Class C driver's license.
• An equivalent combination of education, experience and training may be considered.

Responsibilities

• Provides information, assistance, options counseling, and follow-up services to improve quality of life for individuals with disabilities and caregivers.
• Connects clients to program areas such as Medicaid Waiver programs and related services.
• Gathers financial documents and assists with enrollment or applications for waivers.
• Performs ongoing case management including evaluation, care plan development, and quarterly visits to monitor services.
• Collaborates with Health Department and other community organizations to support program operations.

Skills

Case management experience

Interpersonal skills

Communication skills

Education

Bachelor's degree in Business/Public Administration/Social Service/Sociology/Psychology

Preferred: 4-year degree or higher with 2 years of case management experience

Job description

Come join our team Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

Nature and Variety of Work

Come join our team Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

Applicant Limit Notice: Please be advised that applications for this position will be capped at a maximum of 100 submissions. Once this threshold has been reached, the posting will close, and no further applications will be accepted. We encourage interested candidates to apply promptly to ensure consideration.

This position is limited term grant funded (LTGF). Positions designated as limited-term grant-funded are temporary in nature and the employment period is contingent upon the grant's continued funding availability.

This position does offer limited benefits.

The Prince George’s County Department of Family Services is currently seeking qualified applicants to fill various Options Counselor (Community Developer 1G), grade G18, in the Aging and Disabilities Division.

About The Position

This is entry level professional work and the incumbent will provide information, assistance, options counseling, and follow-up services to improve or enhance the quality of life for individuals with disabilities and caregivers; connecting to program areas, which include the Community First Choice Options Waiver Program; Disabilities Options Counselor Program; Disabilities Apprenticeship Program; Maryland Access Program/Federal Financial Participation; State Public Guardianship Program, State Senior Care Program; State Senior Information and Assistance Program; and Title III-E Family Caregiving Program. Work is performed under the supervision of a Community Developer IV or other designated supervisory position. Upon the satisfactory completion of a probationary period, entry level incumbents may, at management's discretion, be non-competitively promoted to the II full performance level.

About The Agency

The Department of Family Services improves the quality of life and overall well-being of the communities by providing information, assistance and referrals, as well as promoting and developing high quality, innovative programs that educate, empower, respect choice and preserve dignity. The department is responsible for providing assistance to some of the County’s most vulnerable citizens – children, families, victims of domestic violence, people with intellectual and developmental disabilities, veterans, and seniors. The department is comprised of three divisions that serve the aging and disabled, victims of domestic violence, as well as children, youth and families in need of support and resources.

Examples of Work

• Provides professional social/work/case management services to individuals seeking enrollment in one of the Medicaid Home and Community Based Programs (Community Options, Community First Choice, Community Personal Assistance Services, Money Follows the Person). Provides program education to individuals on the Medicaid programs eligibility criteria, and application/enrollment process.
• Provides options counseling to nursing home residents and their guardians/family members interested in learning about services and support in the community specifically related to Medicaid programs.
• Assists gathering of financial documents and submission of CO Waiver applications.
• Provides ongoing case management services to include evaluation of the individuals’ need/medical assessment, assistance with development of care plans utilizing a person-centered approach.
• Conducts quarterly visits to monitor and ensure that the services are being provided in accordance with the plan of service, program policies and procedures.
• Makes appropriate referrals for community resources based on client need, identifying Waiver and non-Waiver services.
• Provides assistance to nursing home residents interested in transitioning to a community setting.
• Assists with identifying affordable housing options and addressing housing related barriers.
• Establishes and maintains participants' information and case records in the Program database and ensure that all information is current and updated.
• Prepares case notes and other reports are required.
• Collaborates with local Health Department, Dept of Social Services, Maryland Dept of Health and other community organizations concerning the operation of the Program and its participants.
• Takes initiative, uses sound judgement, exercises independent decision-making, and provides excellent customer service.

Qualifications

Minimum Qualifications

Candidates must meet all minimum qualifications listed below to be eligible for additional consideration:

• Bachelor's Degree from an accredited college or university in Business or Public Administration, Social Service, Sociology, Psychology, or a closely related field.
• Responsible work experience which includes coordination of group activities, preferably including work with aging and disabled individuals.
• Must possess and maintain a valid Class C driver's license.

An equivalent combination of education, experience and training which provides the required knowledge, skills and abilities may be considered.

Preferred Qualifications

• 4-year degree or higher to include at least 2 years of case management experience working with older adults and/or individuals with differing abilities, knowledge of Medicaid and Medicaid related services and/or Disabilities related services.

EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

Additional Information

Salary Range Transparency:

The salary range listed in this announcement reflects the anticipated offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

Tentative Interview Dates: November 18, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

Job Location: 9187 Central Ave, Capitol Heights, MD 20743

Conditions of Employment:

• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

Eligibility to Work

Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.

INTERNAL APPLICANTS:

If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace