Optics Systems Engineer, Optics Systems Engineering

Amazon; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible work hours

Career growth opportunities

Inclusive team culture

Job summary

Amazon is seeking a skilled Systems Engineer for its Optics Systems Engineering team in New York. The individual will work on providing best-in-class physical security systems for a large customer base. Responsibilities include solving complex technical problems, enhancing operational efficiency, and collaborating with teams to implement automated solutions.

Candidates should be proactive learners and comfortable tackling unique challenges in a fast-paced environment that celebrates diverse experiences.

Qualifications

• Experience with complex technical issues and security systems.
• Willingness to learn from industry professionals.
• Comfortable with troubleshooting and creating solutions.

Responsibilities

• Investigate and define new solutions for technical issues.
• Collaborate with development for automating tasks.
• Resolve major service impact issues proactively.
• Analyze service dependencies to identify root problems.

Skills

Technical problem solving

Automation

Service interdependencies

Continuous learning

Job description

Description

Amazon Optics mission is to deliver a safe and secure workplace for all Amazonians. The Systems Engineering team within Optics develops, implements and maintains the technology and infrastructure that supports the critical physical security systems for Amazon Corporate Security (ACS) and Amazon Web Services (AWS). The Optics Systems Engineering team is looking for an experienced Systems Engineer that can help deliver best‑in‑class physical security systems to our 2.5MM+ cardholder customer base.

As the Optics Systems Engineering team's scope continues to grow, the team is seeking the technical expertise that will help build on the current infrastructure and drive development of new solutions that will exceed our customer’s expectations. As a member of the team overseeing one of the largest Physical Access Control Systems in the world, the successful candidate must be comfortable with not only troubleshooting but deep diving to create solutions for issues that no other company has yet faced or solved for.

Key Job Responsibilities

• Investigating new ways to improve operations and defining new solutions to solve technically complex issues.
• Work with the development team to automate manual tasks and on tooling to enhance fleet maintenance.
• Investigating issues that impact major services and work to solve them before they impact customers.
• Diving deep into service interdependencies and region‑specific configurations to find the root of a problem.
• Studying and continuously learning from industry recognized engineers.

About the Team

Diverse experiences – Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture – In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth – We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, training, and other career‑advancing resources here to help you develop into a better‑rounded professional.

Work/Life Balance – We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.