Optics Systems Engineer, Optics Systems Engineering

Amazon; Herndon (VA); On-site; USD 105,000 - 160,000; Full time

Job summary

Amazon Optics is seeking a Systems Engineer to support one of the world’s largest Physical Access Control Systems. The role focuses on deep technical problem solving, automation of manual tasks, and improving operations across critical security infrastructure.

You’ll collaborate with top engineers and partner with development teams to advance fleet maintenance and reliability. Ideal candidates bring 4+ years in SRE or systems engineering, strong scripting in Python/Java, and hands-on experience

Qualifications

• 4+ years of site reliability engineering or related systems engineering experience.
• Bachelor's degree in Systems Engineering, Computer Science, or related field, or equivalent work experience.
• Experience in Python, Java, or similar scripting languages.
• Experience in DevOps, security administration, or network administration.

Responsibilities

• Investigate root causes of customer issues and metrics trends.
• Collaborate with development to automate operations and tooling for fleet maintenance.
• Identify and resolve issues impacting major services before they affect customers.
• Analyze service interdependencies and region-specific configurations to find root causes.

Skills

SRE experience

Systems engineering

DevOps

Security administration

Network administration

Python

Java

Bash

Shell

Ruby

Perl

PHP

Education

Bachelor's degree in Systems Engineering, Computer Science, or related field

Job description

Description

Amazon Optics mission is to deliver a safe and secure workplace for all Amazonians. The Systems Engineering team within Optics develops, implements and maintains the technology and infrastructure that supports the critical physical security systems for Amazon Corporate Security (ACS) and Amazon Web Services (AWS). The Optics Systems Engineering team is looking for an experienced Systems Engineer that can help deliver best-in-class physical security systems to our 2.5MM+ cardholder customer base. As the Optics Systems Engineering team's scope continues to grow, the team is seeking the technical expertise that will help build on the current infrastructure and drive development of new solutions that will exceed our customer’s expectations. As a member of the team overseeing one of the largest Physical Access Control Systems in the world, the successful candidate must be comfortable with not only troubleshooting but deep diving to create solutions for issues that no other company has yet faced or solved for.

Key job responsibilities

On a “typical” day engineers might deep dive to root cause of a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.

The Systems Engineer Can Look Forward To

• Investigating new ways to improve operations and defining new solutions to solve technically complex issues.
• Work with the development team to automate manual tasks and on tooling to enhance fleet maintenance
• Investigating issues that impact major services and work to solve them before they impact customers.
• Diving deep into service interdependencies and region-specific configurations to find the root of a problem.
• Studying and continuously learning from industry recognized engineers.

About The Team

Diverse Experiences

Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture

In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience
• Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience
• Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
• Experience in systems engineering
• Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent

Preferred Qualifications

• Knowledge of TCP/IP and networking protocols such as HTTP and DNS
• Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security
• Experience working in 24/7 production environment
• Experience with service-oriented architecture and web services

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 114,900.00 - 185,000.00 USD annually

USA, VA, Herndon - 104,500.00 - 160,000.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10438286