Optician / Sales Associate

Hireology; Roswell (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Hireology in Roswell, GA seeks an Optician to deliver exceptional patient experiences while driving eyewear sales and supporting doctors. You will fill prescriptions, fit lenses, assist with frame selection, and maintain accurate pricing and delivery quotes.

The role also involves merchandising, participating in promotions, and upholding high service standards. Ideal candidates have a high school diploma, 1–2 years in retail, and strong communication skills to foster patient trust and

Qualifications

• High school diploma or equivalent required; retail experience preferred.
• Minimum 1–2 years in a retail environment is advantageous.
• Strong customer service and patient-focused approach essential.
• Ability to meet sales targets while delivering quality optical care.

Responsibilities

• Drive profitable store sales by fostering a retail selling culture through role-playing and effective sales skills.
• Develop professional relationships with associates and Doctors.
• Fill ophthalmic eyeglass prescriptions, and fit and adapt lenses and frames.
• Utilize prescription accuracy and recommend lenses and coatings.
• Assist patients in frame selection and ensure alignment with prescription.
• Perform optical measurements and ensure accurate pricing, POS entry, and delivery quotes.
• Provide guidance on Managed Vision Care and assist with merchandising and promotions.
• Support Marketing programs and signage per company standards.
• Perform other duties as assigned by Store Manager.

Skills

Sales skills

Retail experience

Creative problem solving

Effective communication

Interpersonal relationships

Attention to detail

Prioritization

Adaptability

Risk tolerance

PC skills

Education

High school diploma or equivalent

Tools

Personal computers

Job description

GENERAL FUNCTION:

The basic function of the Optician is to attract and retain patients by delivering an exceptional patient experience, foster patient retention, and promote outstanding doctor satisfaction.

MAJOR DUTIES & RESPONSIBILITIES:

• Drive profitable store sales by fostering a retail selling culture by practicing through role-playing, and using effective retail sales skills.
• Develop professional business relationships with other associates and Doctors.
• Fill ophthalmic eyeglass prescriptions, and fit and adapt lenses and frames, to include but not limited to the following:
  • Utilize optical prescription in conjunction to the patient's visual requirements.
  • Recommend specific lenses, and lens coatings to suit patient needs.
  • Assist patients in the selection of frames, and coordinate frames to prescription and patient need.
  • Perform appropriate optical related measurements.
• Ensure a quality patient experience through correct pricing, POS entry, and realistic delivery time quotes.
• Provide appropriate guidance to patients regarding Managed Vision Care.
• Assist the store with being effectively merchandised according to the Planogram and other Company standards.
• Assist with the timely execution of approved Marketing programs and initiatives, and the implementation of appropriate signage and promotions according to company standards.
• Other duties as assigned by Store Manager

KNOWLEDGE & SKILLS:

• Ability to sell through use of sales skills and accountability for sales results.
• Experience and proven results with a retail or customer service establishment.
• Ability to present and implement decisive and creative solutions to opportunities to grow the business.
• Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.
• Foster positive and results-oriented associate and doctor relationships.
• Attention to detail and follow-up.
• Ability to manage priorities through adaptability and flexibility.
• Willingness to take calculated risks.
• Experience with personal computers preferred.

EDUCATION:

High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail environment.

The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job