Optician - McDonough, Georgia

Eyetastic Services; McDonough (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Eyetastic Services in McDonough, GA, seeks an experienced front-desk and patient-care specialist to elevate the patient experience while keeping the office running smoothly.

You will welcome patients, manage calls, assist with charts, and support pre-visit assessments with attention to detail and compassionate communication. This role offers stability, community impact, and opportunities for cross-training and growth.

Qualifications

• Experience in an eyecare setting.
• Strong attention to detail in patient care.
• Empathetic and clear communication with patients.
• Reliable and punctual attendance.

Responsibilities

• Welcome patients with warmth and professionalism.
• Manage all incoming and outgoing calls and appointment requests.
• Document and organize patient exam notes and order tests as directed.
• Prepare charts, update records, and assist with opening/closing tasks.
• Maintain inventory and order supplies for contact lenses as needed.
• Assist with pre-visit assessments including retinal measurements and photography.
• Support cross-training to grow within the practice.

Skills

Excellent communication

Phone screening

Patient care

Team collaboration

Job description

Are you a seasoned multitasker with a passion for organization and a compassionate spirit? Our vibrant and welcoming practice is seeking an experienced team member to elevate our patients' 5-star experience while ensuring the office operates seamlessly. In this role, you will have the unique opportunity to collaborate across all departments, significantly contributing to our mission of delivering exceptional patient care within our community.

Responsibilities:

• Welcome patients with warmth and professionalism, ensuring they feel comfortable and valued.
• Manage all incoming and outgoing calls, skillfully handling appointment requests and addressing patient inquiries.
• Demonstrate empathy and attentiveness to understand and meet patient needs effectively.
• Support office operations by preparing charts, updating records, and assisting with office opening and closing tasks.
• Maintain inventory and order supplies for contact lenses as needed.
• Spend dedicated time with patients prior to their doctor visits, performing essential preliminary assessments including measuring retinal function, peripheral vision, and capturing retinal photographs using advanced equipment.
• Accurately document and organize patient exam notes, order diagnostic tests per the doctor's recommendations, and code procedures precisely.
• Engage in ongoing cross-training to foster personal and professional growth within the practice.

If you're seeking a fulfilling career that offers stability and the opportunity to make a meaningful impact in your community, this position is perfect for you!

Requirements:

• Prior experience in an eyecare setting is required.
• A strong emphasis on efficiency, effectiveness, and meticulous attention to detail in patient care.
• Exceptional communication and interpersonal skills to foster positive interactions.
• A reliable attendance record, showcasing your commitment to the role.

Eyetastic Services partners only with employers that provide equal opportunities across all healthcare fields.

As a team of eye care professionals, we are here to support you throughout the hiring process, including resume enhancements and negotiation assistance. We prioritize your privacy and ensure your information is confidential and not shared with third parties or other agencies, allowing you to explore this exciting opportunity with peace of mind.

Visit eyetasticservices.com for a comprehensive list of eye care professional and paraprofessional opportunities nationwide.