Optician - Independent Eye Care for Veterans

U.S. Department of Veterans Affairs; Gainesville (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

The Veterans Canteen Service (VCS) Optical Shops across Gainesville, Jacksonville, Ocala, Tallahassee, The Villages and other Florida locations seek an experienced Health Tech (Opticians) to support operations and serve Veterans with expert eyewear advice.

In this role you will help with frame selection, measurements, order processing, and collaboration with eye clinics and prosthetics teams to ensure timely delivery and accuracy for our Nation's Veterans.

Qualifications

• Minimum of one year of experience as an Optician.
• Ability to work independently with high patient-service standards.
• Ability to interpret prescriptions and resolve discrepancies.

Responsibilities

• Greet customers and assist with frame selection, pricing, and delivery timelines.
• Perform eyewear fittings and obtain accurate measurements using optical tools.
• Document patient information in CPRS and process eyewear orders.
• Promote lens options and upgrades with a consultative approach.
• Coordinate with eye clinics, laboratories, and prosthetics staff to resolve order issues.
• Maintain clean, organized eyewear displays and manage merchandise control.

Skills

Customer service

Independent work

Prescription interpretation

Optical verification

Tools

Lensometer

Pupilometer

PD ruler

Frame heater

Frame and lens cleaning products

Job description

The Veterans Canteen Service (VCS) Optical Shops across Gainesville, Jacksonville, Ocala, Tallahassee, The Villages and other Florida locations seek an experienced Health Tech (Opticians) to support operations and serve Veterans with expert eyewear advice.

In this role you will help with frame selection, measurements, order processing, and collaboration with eye clinics and prosthetics teams to ensure timely delivery and accuracy for our Nation's Veterans.