Optician: Eyewear Styling, Vision Education & Service

The Eye Center - Tulsa; Bixby (OK); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision insurance

401k

6.5 paid holidays per year

PTO (8 days first year)

Certification program

Job summary

The Eye Center - Tulsa in Oklahoma is seeking an Optician to educate patients on eyewear, lens options, and style while delivering excellent customer service. This role blends fashion sense with patient care in a hands-on optical setting.

You will calculate insurance co-pays, enter orders, maintain displays, and assist with laboratory coordination in a fast-paced optical retail environment.

Qualifications

• Experience educating patients on lens technology.
• Ability to calculate co-pays and process insurance.
• Strong customer service and merchandising skills.

Responsibilities

• Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.
• Calculate insurance co-pay based on insurance eligibility.
• Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis.
• Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.
• Contact patients for follow up on progress of adapting to dispensed eyewear and prescribed contacts.
• Perform spectacle adjustments and repairs when necessary.
• Troubleshoot patientconcerns with eyewear when necessary.
• Educate patients on the care of prescribed eyewear.
• Maintain inventory pertaining to all aspects of the optical retail area, including lab supplies. Report inventory as required.
• Maintain displays of optical merchandise.
• Monitor patient flow throughout appointment, properly communicating delays to other departments.
• Perform other duties and assume various responsibilities as determined by the doctor and practice leadership.

Skills

Customer service

Eye care knowledge

Job description

The Eye Center - Tulsa in Oklahoma is seeking an Optician to educate patients on eyewear, lens options, and style while delivering excellent customer service. This role blends fashion sense with patient care in a hands-on optical setting.

You will calculate insurance co-pays, enter orders, maintain displays, and assist with laboratory coordination in a fast-paced optical retail environment.