Optician

Massachusetts College of Pharmacy and Health Sciences; Worcester (MA); On-site; USD 2,755,000 - 3,857,000; Part time

Job summary

Massachusetts College of Pharmacy and Health Sciences is seeking a part‑time registered optician to provide high‑quality training and education for students in the School of Optometry’s optical shop, 10 Optical. The role is 27 hours per week with on‑site requirements.

The position involves patient education, order processing, insurance verification, billing posting, and assisting with interns and laboratory instruction, including use of edging equipment.

Qualifications

• Massachusetts Dispensing Optician License required.
• Minimum 3 years’ experience in Optical management with supervisory responsibilities.
• Experience with third‑party payers and vision care plans (e.g., VSP, Eyemed, Spectera, MassHealth).
• Experience with electronic health records, inventory management systems, and ordering platforms.
• Excellent customer service abilities.
• Teaching/training experience preferred.
• Flexible schedule: Monday, Wednesday, and Friday; may cover 10 Optical.

Responsibilities

• Provide high‑quality training and education for students in the optical shop.
• Process daily patient orders in a timely manner.
• Verify insurance or vision care coverage for optical products and services.
• Oversee collection of patient payments, and posting of charges and payments in the system.
• Assist with activities of student interns when needed.
• Assist with instruction of laboratory functions including edging equipment.
• Keep current details on vision care plans and other third‑party payers.
• Help with inventory management and control.
• Operate edging equipment as needed.

Skills

Customer service

Teaching/training

Flexible schedule

Electronic health records

Inventory management

Ordering platforms

Supervisory experience

Education

Massachusetts Dispensing Optician License

Tools

Electronic Health Records

Inventory Management Systems

Ordering Platforms

Job description

The School of Optometry is looking for a part-time registered optician to provide high-quality training and education for students in the School of Optometry’s optical shop, 10 Optical. This is a part-time position scheduled to work 27 hours per week, with onsite requirements.

• Provides appropriate patient education regarding lens and frame options
• Ensures the timely processing of daily patient orders
• Completes verification of insurance or vision care coverage for optical products and services
• Oversees the collection of patient payments, the submission of accurate billing information, and the posting of charges and payments in the system
• Assists with activities of student interns when needed
• Assists with instruction of laboratory functions including, use of edging equipment
• Keeps current details on vision care plans and other third-party payers
• Helps with inventory management and control
• Use of edging equipment

Required

• Current Massachusetts Dispensing Optician License
• Minimum of 3 years’ experience in Optical management required. Supervisory experience
• Prior experience with third-party payers and vision care plans (VSP, Eyemed, Spectera, MassHealth).
• Experience with electronic health records, inventory management systems, and ordering platforms.
• Excellent customer service abilities.
• Teaching and/or training experience is preferred.
• Able to sustain a flexible work schedule - Monday, Wednesday, and Friday (standard hours). May be asked to cover 10 Optical when manager is on vacation or away from campus.

Physical Requirements

• Typical office or administrative working conditions. Staff is not exposed to adverse environmental conditions. Work is primarily sedentary in nature; there are no special physical demands.
• Must be able to talk, listen and speak clearly on telephone

About Us

Established in 1823, Massachusetts College of Pharmacy and Health Sciences (MCPHS) is the oldest institution of higher education in Boston, a city that is home to many of the world's top universities and healthcare institutions. We are one of the largest and most highly-ranked schools for health and life sciences, and our alumni and faculty continually distinguish themselves in healthcare settings around the globe. MCPHS has more than 7000 students across campuses in Boston's Longwood Medical and Academic Area (LMA), downtown Worcester, MA and downtown Manchester, NH. Our vision is to empower our Community to create a healthier, more equitable world, which we strive to achieve through our core values of integrity, community, engagement, collaboration, support, and innovation.

MCPHS is an equal opportunity employer dedicated to ensuring equal opportunity for all members of the University community. We aim to recruit, develop, and retain the most skilled faculty and staff. All qualified applicants will be considered for employment.