Optician

Bridgeview Eye Partners; Marion (IN); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

6.5 paid holidays per year

2 Floating Holidays

PTO ~8 days first year

Health, dental, vision, and 401k

Job summary

Bridgeview Eye Partners in Marion, IN seeks an optician to guide patients through eyewear selection, explain doctor recommendations, and provide excellent customer service.

You will assist with lens and frame choices, manage insurance co-pays, enter orders, and maintain optical inventory and displays in a professional medical office setting.

Starting wage is $15-$17 based on experience, with holidays, PTO, benefits, and opportunities for certification-based wage growth.

Qualifications

• Assist patients in selecting spectacles and educating on lens options.
• Calculate insurance co-pays based on eligibility.
• Enter orders accurately and monitor dispensing status daily.
• Maintain inventory and displays in the optical area.

Responsibilities

• Assist patients in selecting spectacles and educating on quality choices.
• Calculate insurance co-pay based on eligibility.
• Enter spectacle orders accurately and monitor status.
• Notify patients and schedule dispensing.
• Follow up with patients on adapting to eyewear and contacts.
• Perform spectacle adjustments and repairs.
• Educate patients on eyewear care.
• Maintain inventory and displays of optical merchandise.
• Monitor patient flow and communicate delays.

Skills

Customer service

Eyewear knowledge

Communicate effectively

Job description

POSITION SUMMARY: An optician is an eye care professional that counsels patients through the eyewear selection process, educating patients on doctor recommendations that will give them the best possible vision. The optician not only advises patients on the best lens options for their prescription but also creates a fun shopping environment through the selection of fashionable eyewear. The ability to communicate and provide superior customer service that fosters long-lasting relationships is an important skill required for this position. This position utilizes creative design skills in the creation and maintenance of displays of optical merchandise and inventory within the optical area. This position also utilizes strong administrative skills in completing tasks such as calculating co-pays, reviewing insurance eligibility, and preparing work orders for the optical lab. POSITION LOCATION: 3510 South Western Ave, Marion, IN 46953

What We Offer

• Starting wage of $15-$17, based on previous experience
• 6.5 paid holidays per year + 2 Floating Holidays
• Approximately 8 days of PTO within first year
• Full slate of benefits to include health, dental, vision, and 401k
• Growth and wage increase through company paid certification program

Essential Responsibilities

• Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.
• Calculate insurance co-pay based on insurance eligibility.
• Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis.
• Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.
• Contact patients for follow up on progress of adapting to dispensed eyewear and prescribed contacts.
• Perform spectacle adjustments and repairs when necessary.
• Troubleshoot patient concerns with eyewear when necessary.
• Educate patients on the care of prescribed eyewear.
• Maintain inventory pertaining to all aspects of the optical retail area, including lab supplies. Report inventory as required.
• Maintain displays of optical merchandise.
• Monitor patient flow throughout appointment, properly communicating delays to other departments.
• Perform other duties and assume various responsibilities as determined by the doctor and practice leadership.

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA Guidelines)

• Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
• Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.
• Work Environment: Professional medical office environment.