Optician

Midwest Eye Consultants; Fort Wayne (IN); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Paid holidays

PTO

Health benefits

401k

Company paid certification program

Job summary

Midwest Eye Consultants is seeking an optician in Fort Wayne, IN to assist patients in selecting eyewear and provide education on lens options. The role requires strong communication skills and a commitment to customer service, along with administrative tasks such as calculating co-pay and managing inventory.

The position offers starting wages of $15.00 - $17.00 per hour, full benefits including health and retirement plans, and opportunities for growth and certification.

Qualifications

• Ability to counsel patients during eyewear selection.
• Experience in calculating co-pays and reviewing insurance eligibility.
• Skills in creating and maintaining displays of optical merchandise.

Responsibilities

• Assist patients in selecting spectacles and provide education on lens options.
• Calculate insurance co-pay and ensure accurate spectacle orders.
• Maintain optical inventory and merchandise displays.

Skills

Customer service

Communication

Creative design

Administrative skills

Job description

MWEC Paulding
1601 E Paulding Rd
Fort Wayne, IN 46816, USA

Position Summary

An optician is an eye care professional that counsels patients through the eyewear selection process, educating patients on doctor recommendations that will give them the best possible vision. The optician not only advises patients on the best lens options for their prescription but also creates a fun shopping environment through the selection of fashionable eyewear. The ability to communicate and provide superior customer service that fosters long‑lasting relationships is an important skill required for this position. This position utilizes creative design skills in the creation and maintenance of displays of optical merchandise and inventory within the optical area. This position also utilizes strong administrative skills in completing tasks such as calculating co‑pays, reviewing insurance eligibility, and preparing work orders for the optical lab.

Position Location

1601 E Paulding Rd, Fort Wayne, IN 46816

What We Offer

• Starting wage of $15.00 - $17.00 per hour based on previous experience
• 6.5 paid holidays per year
• Approximately 10 days of PTO within first year
• Full slate of benefits to include health, dental, vision, and 401k
• Growth and wage increase through company paid certification program

Essential Responsibilities

• Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.
• Calculate insurance co‑pay based on insurance eligibility.
• Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis.
• Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.
• Contact patients for follow up on progress of adapting to dispensed eyewear and prescribed contacts.
• Perform spectacle adjustments and repairs when necessary.
• Troubleshoot patient concerns with eyewear when necessary.
• Educate patients on the care of prescribed eyewear.
• Maintain inventory pertaining to all aspects of the optical retail area, including lab supplies. Report inventory as required.
• Maintain displays of optical merchandise.
• Monitor patient flow throughout appointment, properly communicating delays to other departments.
• Perform other duties and assume various responsibilities as determined by the doctor and practice leadership.

Physical Demands and Work Environment (per ADA guidelines)

• Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
• Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.
• Work Environment: Professional medical office environment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.