Optician

Keplr Vision; Dallas (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

L'Optique of Dallas in Dallas, TX seeks an Optician I for a temporary, full-time position starting September. The role involves guiding patients through lens options, ensuring proper fittings, and achieving sales targets while delivering exceptional eyewear service.

Responsibilities include dispensing glasses and contacts, reviewing prescriptions, coordinating with physicians, and assisting with insurance verifications and billing.

Qualifications

• 2+ years optical experience.
• Experience dispensing corrective lenses preferred.
• Experience with both contact lenses and glasses.
• Excellent customer service and sales abilities.
• Professional phone and office etiquette.

Responsibilities

• Educate patients on corrective lens options and help them choose fits medical needs and lifestyle.
• Provide feedback on frame aesthetics while meeting sales goals.
• Review prescriptions and orders based on medical charts.
• Operate lensometer and equipment for proper fittings.
• Communicate with doctors regarding prescriptions and eye-related issues.
• Adjust and repair eyewear; dispense eyewear orders.
• Place optical orders, understand insurance benefits, and verify coverage.
• Answer calls, greet patients, schedule appointments; educate on insurance coverage.

Skills

Customer service

Sales

Organization

Phone etiquette

Team player

Lensometry

Contact lens experience

Tools

Lensometer

Job description

Optician I - L'Optique of Dallas in Dallas TX

Temporary position at our boutique eye care center

Full time hours available

• Monday, Saturday 9:30 AM to 5:00 PM
• Tuesday, Thursday, Friday, 9:30 AM to 6:00 PM
• Off Wednesday and Sunday
• Required to work Saturday

September 7th start date (with flexibility)

Key Responsibilities (include but not limited to)

• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
• Provide honest but compassionate feedback about aesthetic choices in frames. Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
• Review physician’s prescriptions and orders based on medical charts
• Operate manual lensometer and other tools to achieve proper fittings for patients
• Communicate with physician with questions or concerns about prescriptions and other eye-related issues
• Perform adjustments and repairs of eyewear
• Dispensing eyewear orders
• Place optical orders with a general understanding of insurance benefits
• Communicating with doctors, staff, and patients
• Answer phone calls, greet patients and schedule appointments
• Educate patients on their insurance coverage and vision benefits
• Obtain insurance authorizations and verification of benefits
• Accurately post charges for exam fees, co-pays, and products sold

Qualifications / Skills Needed

• 2+ years optical experience
• Excellent customer service and sales skills
• Strong organizational and multi-tasking abilities
• Professional phone and office etiquette
• Coachable - open to feedback and continual improvement
• Ability to work effectively in a fast-paced, team-oriented environment
• Experience dispensing corrective lenses preferred
• Experience with both contact lenses and glasses
• Ability to operate lensometers and other equipment
• Certified Dispensing Optician desired but not required

Culture Of Practice

As a small, high-end boutique practice specializing in comprehensive eye care, we operate with a close-knit team consisting of one manager, one optician, one technician, and one doctor. Because of our lean staffing model, flexibility, adaptability, and a willingness to assist with a variety of responsibilities are essential for success in this role. Teamwork is essential. Our small team works collaboratively, helping one another and sharing responsibilities to provide outstanding patient care and customer service. We value individuals who are adaptable, proactive, and willing to step outside traditional role boundaries when needed.

Please apply if you are looking for a temporary position starting in September with full time hours required!