Optical Technician: Frame & Lens Specialist

Clarkson Eyecare; Medina (OH); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Full Benefits

401k

PTO & Holidays

Maternity Leave

Competitive Pay

Employee Discounts

Job summary

Clarkson Eyecare in the United States is seeking an Optical Technician to dispense and fit glasses and contacts while delivering a world-class Total Patient Experience. You will work from optometrist prescriptions and guide patients to frames and lenses that fit their needs.

The role requires strong customer service, precision measurements, and proficiency with lensometers. A high school diploma and ophthalmic experience are preferred; ABO/NCLE are a plus.

Qualifications

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.
• Favorable result on background check as required by state; proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Clarkson Eyecare in the United States is seeking an Optical Technician to dispense and fit glasses and contacts while delivering a world-class Total Patient Experience. You will work from optometrist prescriptions and guide patients to frames and lenses that fit their needs.

The role requires strong customer service, precision measurements, and proficiency with lensometers. A high school diploma and ophthalmic experience are preferred; ABO/NCLE are a plus.