Optical Technician: Frame Fitting & Patient Care

Clarkson Eyecare; Frisco (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full benefits

401k match

PTO & holidays

Competitive pay

Education reimbursement

Maternity leave

Employee discounts

Job summary

Clarkson Eyecare Texas seeks an Optical Technician in Frisco, TX to dispense and fit glasses and contact lenses under ophthalmologists' prescriptions, adhering to patient needs and clinical guidance.

The position emphasizes excellent patient service, frame selection, lensing, and coordinating with doctors, while using equipment like auto-lensometer and lensometer, and ensuring insurance verification.

Qualifications

• High school diploma or GED required.
• Strong customer service experience.
• Ability to read and interpret insurance forms.
• HIPAA compliance required.
• Proof of identity and right to work in the United States.

Responsibilities

• Promote frames and lenses per doctor’s prescription.
• Adjust and repair glasses.
• Manage patient flow and service requests.
• Verify medical and vision insurances.
• Communicate with patients, doctors, and managers.
• Answer inquiries by phone, email, and in person.

Skills

Customer service

Communication

HIPAA compliance

Insurance forms reading

Identity/work authorization

Education

High school diploma or GED

Ophthalmic experience preferred

Tools

Excel

Word

PowerPoint

Outlook

Job description

Clarkson Eyecare Texas seeks an Optical Technician in Frisco, TX to dispense and fit glasses and contact lenses under ophthalmologists' prescriptions, adhering to patient needs and clinical guidance.

The position emphasizes excellent patient service, frame selection, lensing, and coordinating with doctors, while using equipment like auto-lensometer and lensometer, and ensuring insurance verification.