Optical Supervisor

Visionworks of America, Inc.; Braintree (MA); On-site; USD 26,973 - 35,734; Full time

Benefits offered by this job

Vision Coverage

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks of America, Inc. is seeking an Optical Supervisor/Assistant Manager for its store in Braintree, Massachusetts. In this full-time role, you will lead the team, promoting and achieving sales goals while ensuring a high-quality customer experience.

Applicants should have a high school diploma and 1-5 years of supervisory experience. Benefits include medical, dental coverage, a 401(k) savings plan, and paid time off.

Qualifications

• 1-5 years of supervisory experience required.

Responsibilities

• Promote store profitability and achieve sales goals.
• Role model and engage in all steps of the Patient/Customer journey.
• Support GM in managing incoming traffic.
• Coach and motivate associates.
• Execute operational activities to meet financial and customer goals.

Skills

Supervisory experience

Team coaching

Customer service

Education

HS Diploma, GED or equivalent experience

Job description

Store 1250, South Shore Plaza, Braintree, Massachusetts, United States of America

Job Description

Pay Class: Full Time

Pay Rate: $19.58 - $25.94 per/hr

The Role

Optical Supervisor/ Assistant Manager is a leader and supporter of the business at Visionworks. This person models the Visionworks way and supervises the store in the absence of the General Manager. The supervisor also supports the General Manager in achieving store financial goals by demonstrating floor leadership, accountability, and providing associate team coaching and development to ensure a simple, human and bold patient and customer journey.

• Promote the store’s profitability and achievement of sales goals by holding self and team accountable to delivering daily, weekly, and monthly targets
• Role model and engage in all steps of Patient/Customer journey, as well as supervise and redirect associates in exam lane and sales floor
• Support GM in managing incoming traffic by coordinating and confirming doctor appointments, scheduled eyewear services, and ensuring all patient/customer’s needs are met
• Coach, motivate, and support associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience
• Use sound judgment to remove obstacles and find resolution in the patient/customer experience in partnership with General Manager
• Execute all broad operational activities to meet the store's financial and customer experience goals

Qualifications

• HS Diploma, GED or equivalent experience required
• 1-5 years of supervisory experience required

Benefits

• Vision Coverage
• 401(k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.