Optical Supervisor

VisionWorks; City of Corning (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

401(k) Savings Plan

Medical, Dental for Full Timers

Paid Time off

Job summary

VisionWorks is seeking an Optical Supervisor/Assistant Manager in Corning, NY to lead and support the store operations in the absence of the General Manager. This role involves coaching associates to ensure excellent patient and customer experiences, managing store profitability, and achieving sales goals.

The ideal candidate will have a high school diploma and 1-5 years of supervisory experience. VisionWorks offers benefits such as vision coverage, paid parental leave, and a 401(k) savings plan.

Qualifications

• 1-5 years of supervisory experience required.

Responsibilities

• Promote store profitability and achieve sales goals.
• Supervise team and engage in patient/customer journey.
• Coach and support associates for excellence.
• Execute operational activities to meet financial goals.

Skills

Supervisory skills

Customer service skills

Coaching and development

Education

HS Diploma, GED or equivalent experience

Job description

About Us

Want to bring the "care" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Pay Class

Full Time

Pay Rate

$16.28 - $21.58 per/hr

The Role

A Visionworks Optical Supervisor/Assistant Manager is a leader of self and supporter of the business at Visionworks. This person role models the Visionworks way and supervises the store in the absence of the General Manager. The OSUP will also support the General Manager in achieving store financial goals by demonstrating floor leadership, accountability, and providing associate team with coaching and development to ensure a simple, human and bold patient and customer journey.

Responsibilities

• Promote the store's profitability and achievement of sales goals by holding self and team accountable to delivering daily, weekly, and monthly targets
• Role model and engage in all steps of Patient/Customer journey, as well as supervise and redirect associates in exam lane and sales floor
• Support GM in managing incoming traffic by coordinating and confirming doctor appointments, scheduled eyewear services, and ensuring all patient/customer's needs are met
• Coach, motivate, and support associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience
• Use sound judgment to remove obstacles and find resolution in the patient/customer experience in partnership of General Manager
• Execute all broad operational activities to meet the store's financial and customer experience goals

Qualifications

• HS Diploma, GED or equivalent experience required
• 1-5 years of supervisory experience required

What we offer!

• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401(k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!

Equal Opportunity Employer

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Compensation range for the roles is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.