Optical Sales Specialist - Growth & Benefits

Nationalvision; Portage (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401k retirement savings with company |

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience and support store sales goals in a fast-paced environment.

You will help customers select eyewear, dispense eyeglasses and contact lenses, train on lens care, maintain records, and keep the store clean and merchandised to brand standards while contributing to loss prevention and inventory control.

Qualifications

• 1+ year of retail or customer service experience is preferred
• Ability to multitask in a fast-paced environment
• High School Diploma or equivalent required

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Skills

Customer service

Sales support

Eyewear dispensing

Lens training

Eye care education

Records management

Phone communication

Merchandising

Inventory control

Loss prevention

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience and support store sales goals in a fast-paced environment.

You will help customers select eyewear, dispense eyeglasses and contact lenses, train on lens care, maintain records, and keep the store clean and merchandised to brand standards while contributing to loss prevention and inventory control.