Optical Sales Associate — Customer Experience & Growth

America's Best; Saint Petersburg (FL); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

401k with company match

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience and support store operations.

You will help customers select eyewear, dispense glasses and lenses, and maintain accurate records while upholding brand standards in a fast-paced environment. This role emphasizes customer service, product knowledge, teamwork, and state-law compliance where applicable. Competitive pay, benefits, and growth opportunities are offered.

Qualifications

• 1+ year of retail or customer service experience is preferred.
• Skilled at multi-tasking and handling a fast-paced work environment.
• High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training where allowed by state law.
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming calls.
• Keep the store clean, organized, and merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.

Skills

Customer service

Retail sales

Multi-tasking

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is hiring a Sales Associate to deliver an exceptional customer experience and support store operations.

You will help customers select eyewear, dispense glasses and lenses, and maintain accurate records while upholding brand standards in a fast-paced environment. This role emphasizes customer service, product knowledge, teamwork, and state-law compliance where applicable. Competitive pay, benefits, and growth opportunities are offered.