Optical Sales & Patient Care Specialist

EyeCare Partners; Ann Arbor (MI); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Equal opportunity employer

Training and industry knowledge opportunities

Job summary

A leading eye care provider is seeking an Optical Sales Associate in Ann Arbor, MI. This role focuses on achieving a world-class patient experience while maximizing retail sales. Responsibilities include assisting patients with frame selections based on their needs, maintaining frame standards, and providing overall support in the retail environment. Ideal candidates have a high school diploma and customer service experience, aiming to enhance patient care through effective communication and detail-oriented service.

Qualifications

• High school diploma or GED required.
• ABO and NCLE certifications preferred, but not required.
• Previous medical office experience preferred.

Responsibilities

• Provide a world-class Total Patient Experience while maximizing retail sales.
• Assist patients in selecting frames and educating them about lenses.
• Maintain frame standards and follow safety procedures.

Skills

Customer-focused

Detail oriented

Excellent communication skills

Logical and Critical thinking

Education

High school diploma or GED

Associates or Bachelor’s degree in Business Administration or Healthcare Management

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

A leading eye care provider is seeking an Optical Sales Associate in Ann Arbor, MI. This role focuses on achieving a world-class patient experience while maximizing retail sales. Responsibilities include assisting patients with frame selections based on their needs, maintaining frame standards, and providing overall support in the retail environment. Ideal candidates have a high school diploma and customer service experience, aiming to enhance patient care through effective communication and detail-oriented service.