Optical Sales Manager #10798, Madison, WI

US Vision; Madison (WI); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Optical Sales Manager, where your leadership will shape the customer experience in eyewear. This role emphasizes excellence in service, sales, and operational management, ensuring a professional environment for both staff and patients. You will coach and develop a dedicated team while driving sales and managing store performance. With a rich heritage in eye care, this established firm offers a supportive atmosphere for growth and development. If you're passionate about customer service and ready to make a difference, this opportunity is perfect for you.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Holidays)

Qualifications

• Experience in optical sales and customer service.
• Ability to educate customers on eyewear purchases.

Responsibilities

• Lead and develop optical staff to enhance customer experience.
• Drive sales and ensure operational excellence.

Skills

Customer Service Excellence

Sales Ability

Communication Skills

Problem Solving

Self-Motivation

Education

Experience as an Optician

Tools

POS Systems

Microsoft Office

Job description

Optical Sales Manager #10798, Madison, WI

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Our heritage in eye care spans more than 100 years. In 1885, opticians William Wall and Charles Ochs opened their first eyeglass store and manufacturing facility in Philadelphia, PA. Their reputation for fine eyewear and superior eye care grew, and Wall & Ochs was soon synonymous with exceptional quality and great value.

In the early 1970s, Wall & Ochs became U.S. Vision in response to a growing reputation for quality and the customer base that came with it. Today, we have more than 350 locations located in JCPenney, Meijer, Boscov's, and AAFES.

What you'll do: The successful Optical Sales Manager delivers excellence and leads by example to ensure a professional and positive experience for all patients, customers, colleagues, and business partners. They supervise, coach, and develop optical staff to the next level and oversee:

1. Commitment to deliver excellence in customer service and satisfaction
2. Driving sales and controlling expenses
3. Accountability to achieve personal and store goals
4. Execution of effective operational and procedural processes
5. Engaging with patients and customers to fulfill prescriptive eyewear needs

Requirements

What we need:

• Experienced Optician preferred
• Sales ability to connect with customers, uncover their needs, recommend items based on their needs, and educate the customer on their purchases as outlined in our CURE selling model
• Polished and professional communication and customer-centric service skills
• Experience with POS, computer and timekeeping systems, and Microsoft Office
• Capable of working with and servicing diverse people
• Self-motivation, action-oriented, and a creative problem solver open to feedback and learning
• Reliability and punctuality in attendance to keep store hours and coverage in the store
• Flexibility for scheduling, including weekends, holidays, and special sales events
• Ability to meet the physical demands of the job and multi-task in a busy environment

US Vision is an Equal Opportunity Employer. We value diversity and an inclusive, accessible workplace. We are committed to equal employment opportunity for all employees and providing a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, age, disability, sexual orientation, gender identity, military service, or other protected statuses.

US Vision is a Drug-Free workplace and participates in the E-Verify program.

Benefits:

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Holidays)

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management
• Industries: IT Services and IT Consulting

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