Optical Sales Manager #10798, Madison, WI

U.S .Vision; Madison (WI); On-site; USD 35,000 - 65,000; Full time

Job summary

Join a forward-thinking company as an Optical Sales Manager, where your leadership will inspire a team dedicated to providing exceptional customer service. You will engage with patients to fulfill their eyewear needs while driving sales and ensuring operational excellence. This role offers a unique opportunity to develop your skills in a dynamic environment that values diversity and inclusion. With a commitment to quality and a focus on customer satisfaction, you will play a pivotal role in shaping the experience of every visitor. If you are passionate about eye care and eager to make a difference, this is the perfect opportunity for you.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Qualifications

• Experienced optician preferred with strong customer service and sales skills.
• Ability to connect with diverse customers and meet their eyewear needs.

Responsibilities

• Deliver excellence in customer service and lead optical staff effectively.
• Drive sales, control expenses, and achieve store goals.

Skills

Customer Service Excellence

Sales Ability

Communication Skills

POS Systems Experience

Microsoft Office Proficiency

Problem Solving

Reliability

Flexibility in Scheduling

Education

Optician Certification

High School Diploma

Tools

POS Systems

Timekeeping Systems

Microsoft Office

Job description

Our heritage in eye care spans more than 100 years. In 1885, opticians William Wall and Charles Ochs opened their first eyeglass store and manufacturing facility in Philadelphia, PA. Their reputation for fine eyewear and superior eye care grew, and Wall & Ochs was soon synonymous with exceptional quality and great value.

In the early 1970’s, Wall & Ochs became U.S. Vision in response to a growing reputation for quality and the customer base that came with it. Today, we have more than 350 locations located in JCPenney, Meijer, Boscov’s and AAFES.

What you’ll do:

The successful Optical Sales Manager delivers excellence and leads by example to ensure a professional and positive experience for all patients, customers, colleagues, and business partners. They supervise, coach, and develop optical staff to the next level and oversee:

• Commitment to deliver excellence in customer service and satisfaction
• Driving of sales and controlling expenses
• Accountability to achieve personal and store goals
• Execution of effective operational and procedural processes
• Engaging with patients and customers to fulfill prescriptive eyewear needs

What we need:

• Experienced Optician preferred
• Sales ability to Connect with customers, Uncover their needs, Recommend items based on their needs and Educate the customer on their purchases as outlined in our CURE selling model
• Polished and professional communication and customer-centric service skills
• Experience with POS, computer and timekeeping systems, and Microsoft Office
• Capable of working with and servicing and interacting with diverse people
• Self-motivation, action-oriented, and a creative problem solver open to feedback and learning
• Reliability and punctuality in attendance to keep store hours and coverage in the store
• Flexibility for scheduling, and able to work weekends, select holidays, as well as special sales events
• Ability to meet the physical needs of the job and multi-task in a busy work environment

US Vision is an Equal Opportunity Employer. We value diversity and an inclusive, accessible workplace. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at US Vision are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

US Vision is a Drug-Free work environment. We participate in the E-Verify program.

Benefits:

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)