Optical Sales Associate - Paid Training

EyeCare Partners; Alexandria (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

EyeCare Partners in Alexandria, Virginia is seeking an Optical Technician to deliver a world-class patient experience while maximizing retail sales. The role involves dispensing glasses and contacts, connecting patients' needs with services offered, and performing optical measurements. Ideal candidates should have a high school diploma or GED and prefer previous medical or ophthalmic experience. Proficiency in Microsoft Office is beneficial. This position can require both standing and lifting, along with managing tasks in a clinical setting.

Qualifications

• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.
• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Favorable result on background check as required by state.

Responsibilities

• Embrace and execute Total Patient Experience to build relationships.
• Sell to exceed patient wants and needs.
• Educate and recommend lenses and frames.

Skills

Customer interaction

Optical measurements

Lens fitting

Sales skills

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

SUMMARY

An Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services offered.

LOCATION

• Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patient wants and needs and sell to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders using current process.

QUALIFICATIONS

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.
• Favorable result on background check as required by state.
• Proof of identity and right to work in the United States.

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED required.

LICENSES AND CREDENTIALS

• ABO and NCLE certifications preferred but not required.

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook.

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

Equal Opportunity Employer

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.