Optical Technician- Training provided!

EyeCare Partners; Wentzville (MO); Sur place; USD 35 000 - 45 000; Plein temps

Résumé du poste

A leading eye care provider is seeking an Optical Technician to deliver exceptional patient experiences while maximizing retail sales. Candidates should have experience in a medical setting and the ability to assist patients in selecting appropriate eyewear. Responsibilities include collecting optical measurements and dispensing glasses and contacts. The role requires a high school diploma and prior customer service experience. Proficiency in Microsoft Office software and familiarity with optical equipment is preferable. The position is based in Wentzville, MO.

Qualifications

• Previous medical office experience preferred.
• Minimum of 1 year of customer interaction experience.
• Favorable background check result required.

Responsabilités

• Build relationships with patients while delivering medical support.
• Assist patients in frame selection.
• Accurately collect optical measurements.
• Dispense and adjust patient frames and orders.

Connaissances

Customer interaction

Dispensing glasses and contacts

Optical calculations

Knowledge of lenses and coatings

Proficiency in Microsoft Office

Formation

High school diploma or GED

Outils

Auto-lensometer

Manual lensometer

Description du poste

SUMMARY

An Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services offered.

LOCATION

• Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

QUALIFICATIONS

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED required.

LICENSES AND CREDENTIALS

• ABO and NCLE certifications preferred but not required.

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

EEO STATEMENT

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.