Optical Sales Associate - Customer Experience & Growth

America's Best; Huber Heights (OH); On-site; USD 1,653,000 - 2,204,000; Full time

Benefits offered by this job

401k plan

Paid sick time

Parental leave

Employee eyewear discount

College scholarship

Job summary

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

In this role you will help customers choose eyewear, dispense glasses and contacts where permitted by state law, educate on lens care, and maintain accurate records, with opportunities for growth.

Join a team focused on customer service, growth, and brand standards across our nationwide family of stores.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Ability to multi-task in a fast-paced environment.
• High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Skills

Retail or customer service experience

Multi-tasking

Fast-paced environment

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

In this role you will help customers choose eyewear, dispense glasses and contacts where permitted by state law, educate on lens care, and maintain accurate records, with opportunities for growth.

Join a team focused on customer service, growth, and brand standards across our nationwide family of stores.