Optical Sales Associate — Customer Care & Growth

America's Best; Alhambra (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k retirement savings with company/

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You will help customers select eyewear based on lifestyle, prescription and budget, dispense eyeglasses and lenses where permitted, and educate on care. Maintain records and assist with inventory and branding standards in a fast-paced setting.

Qualifications

• 1+ year of retail or customer service experience.
• Ability to multitask in a fast-paced environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide excellent customer service and support store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law).
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Skills

Retail experience

Customer service

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You will help customers select eyewear based on lifestyle, prescription and budget, dispense eyeglasses and lenses where permitted, and educate on care. Maintain records and assist with inventory and branding standards in a fast-paced setting.