Optical Sales Associate

Atlantic Eye Associates; North Carolina; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Paid Holidays

401K match

Professional Development

Mon–Fri Schedule

Private Practice

Patient eyewear sales growth

Job summary

Atlantic Eye Associates in Hampstead, NC seeks an Optician to help patients select eyewear aligned with their vision, lifestyle, and style. You will educate on lens tech, verify prescriptions, and ensure patient confidence in their purchase.

Responsibilities include measurements, frame adjustments, insurance verifications, and maintaining an organized, welcoming optical department. ABO certification is preferred, with opportunities for growth in a private practice setting.

Qualifications

• High School Diploma or GED is required.
• Previous Optician experience is preferred.
• Strong customer service and communication skills are essential.
• Sales experience is a plus.
• Strong attention to detail and professional appearance.
• Computer proficiency and ability to multitask are expected.
• ABO Certification or willingness to obtain certification is preferred.

Responsibilities

• Welcome patients into the optical department and assist with frame and lens selection.
• Interpret eyeglass prescriptions and recommend frames, lenses, and enhancements.
• Take measurements including PD, segment heights, and optical center.
• Verify prescriptions and ensure eyewear meets quality standards before dispensing.
• Perform frame adjustments and minor repairs; coordinate warranty repairs when needed.
• Process eyewear orders and maintain accurate patient records.
• Verify vision benefits and assist with insurance processes.
• Maintain attractive displays and keep the optical department organized.

Skills

Customer service

Communication skills

Sales experience

Attention to detail

Multitasking

Computer proficiency

Professional appearance

Product knowledge

Education

High School Diploma or GED

ABO Certification or willingness to obtain certification

Tools

EMR software

Job description

Job Description

Company: Atlantic Eye Associates

Locations: Hampstead, NC

Compensation & Benefits:

• Competitive Pay (Based on Experience)
• Health Insurance
• Paid Time Off
• Paid Holidays
• 401K match
• Professional Development
• Monday–Friday Schedule
• Stable, Growing Private Practice
• Help Patients Look Great, See Clearly, and Love Their Eyewear.

Atlantic Eye Associates is seeking a customer-focused, knowledgeable Optician to join our team in Hampstead, North Carolina.
As an Optician, you'll help patients select eyewear that complements their vision needs, lifestyle, and personal style. You'll educate patients on lens technologies, verify prescriptions, perform optical measurements, adjust and repair eyewear, and ensure every patient leaves confident in their purchase.
If you enjoy sales, customer service, relationship building, and helping people improve their vision, we'd love to meet you.

What You'll Do:

• Optical Sales & Patient Care
  • Welcome patients into the optical department.
  • Interpret eyeglass prescriptions.
  • Recommend frames, lenses, and lens enhancements based on patient needs.
  • Educate patients on
    • Progressive lenses
    • Anti-reflective coatings
    • Blue light protection
    • Photochromic lenses
    • Polarized lenses
    • Specialty lenses
  • Deliver an exceptional customer experience throughout the eyewear selection process.
• Optical Measurements
  • Take accurate measurements including
    • Pupillary Distance (PD)
    • Segment Heights
    • Optical Center Measurements
  • Verify prescriptions and ensure finished eyewear meets quality standards before dispensing.
• Frame Adjustments & Repairs
  • Perform frame adjustments for comfort and proper alignment.
  • Replace screws, nose pads, and temples.
  • Complete minor repairs.
  • Coordinate manufacturer warranty repairs when needed.
• Insurance & Administrative Duties
  • Verify vision insurance benefits.
  • Explain patient financial responsibilities.
  • Process eyewear orders.
  • Maintain accurate patient records.
  • Coordinate with optical laboratories regarding orders and remakes.
• Inventory & Merchandising
  • Maintain attractive frame displays.
  • Keep the optical department clean and organized.
  • Monitor frame inventory and reorder as needed.

Qualifications:

Required:

• High School Diploma or GED.
• Previous Optician experience.
• Strong customer service and communication skills.
• Sales experience.
• Strong attention to detail.
• Computer proficiency.
• Ability to multitask.
• Professional appearance.

Preferred:

• ABO Certification or willingness to obtain certification.
• Experience processing vision insurance.
• Knowledge of ophthalmic lenses and frame styling.
• Optical sales experience.
• EMR or optical software experience.

What Success Looks Like:
Successful Opticians:

• Deliver exceptional patient service.
• Build long-term patient relationships.
• Consistently recommend lens options that improve patients' visual outcomes.
• Maintain accurate measurements and documentation.
• Minimize remakes and dispensing errors.
• Work collaboratively with doctors, technicians, and front office staff.
• Maintain a welcoming, organized optical department.

Why Atlantic Eye Associates?

• Established private practice
• Loyal patient base
• Supportive team environment
• Opportunities for career growth
• Modern technology
• Ongoing training and professional development

If you're passionate about helping patients see clearly while delivering an exceptional customer experience, we'd love to welcome you to our team.

Atlantic Eye Associates is proud to be an Equal Opportunity Employer.