Eyewear Sales Associate: Flexible Part-Time Optician

Eyemart Express; Johnston (IA); On-site; USD 19,000 - 23,000; Part time

Job summary

Eyemart Express in Johnston, IA is seeking a part-time Optical Retail Sales Associate to assist patients in selecting eyeglass frames, lenses, and coatings. You will manage transactions, promotions, and insurance claims while maintaining product knowledge and patient files according to HIPAA policies.

The role emphasizes customer service excellence with flexible scheduling and training provided for the optical environment. Join a leading optical retailer focused on helping people see better.

Qualifications

• High School Diploma or GED.
• Experience working in retail, customer service, or sales.
• Experience working in the optical industry is preferred but not required; training is provided.

Responsibilities

• Provide exceptional customer service to all patients.
• Maintain knowledge of current sales and promotions.
• Compute and process payment transactions/refunds.
• Process insurance claims efficiently.
• Maintain up-to-date knowledge of products.
• Create and maintain patient files, following company and HIPAA policies.
• Assess and interpret patient's needs/wants.
• Take necessary measurements.
• Prepare work orders for the lab.
• Pull correct lenses according to work order specifications.
• Inspect the final product for accuracy.
• Adjust/repair damaged frames.
• Price, stock, and straighten merchandise.

Skills

Customer Service

Sales and Promotions

Transaction Processing

Insurance Claims

Product Knowledge

Patient Files

Patient Assessment

Measurements

Work Orders

Lens Selection

Product Inspection

Adjustments and Repairs

Merchandise Management

Education

High School Diploma or GED

Job description

Eyemart Express in Johnston, IA is seeking a part-time Optical Retail Sales Associate to assist patients in selecting eyeglass frames, lenses, and coatings. You will manage transactions, promotions, and insurance claims while maintaining product knowledge and patient files according to HIPAA policies.

The role emphasizes customer service excellence with flexible scheduling and training provided for the optical environment. Join a leading optical retailer focused on helping people see better.