Optical Retail Sales Associate PT Lufkin, TX #143

eyemartexpress; Arlington (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Eyemart Express in Arlington, TX seeks a part-time Optical Retail Sales Associate to help patients choose frames, lenses, and coatings that suit their needs. The role emphasizes excellent customer service, accurate transactions, and friendly interactions in a fast-paced eyewear retail environment.

You will gain on-the-job training, with potential for incentives, and flexible scheduling to support work-life balance. Prior retail or optical experience is helpful but not required.

Qualifications

• High School Diploma or GED is required.
• Experience in retail, customer service, or sales is preferred.
• Optical industry experience is helpful but not required; training is available.

Responsibilities

• Provide exceptional customer service to patients.
• Maintain knowledge of current sales and promotions.
• Process payment transactions and refunds.
• Process insurance claims efficiently.
• Maintain up-to-date product knowledge.
• Create and maintain patient files following HIPAA policies.
• Assess and interpret patient needs and wants.
• Take necessary measurements.
• Prepare work orders for the lab.
• Pull correct lenses according to work orders.
• Inspect final product for accuracy.
• Adjust/repair damaged frames.
• Price, stock, and straighten merchandise.

Skills

Customer service

Sales

Communication

Education

High School Diploma or GED

Job description

Optical Retail Sales Associate Part Time

30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else—with local labs in stores, eye exams, and same-day delivery on glasses—our customers never miss a moment. Now, you can join one of the nation’s top optical retailers and help improve lives by helping people see better.

Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.

The Retail Sales Associate, also known as a Retail Optician, will primarily assist patients in selecting the eyeglass frames, lenses, and lens coatings that best suit their needs.

Responsibilities:

• Customer Service: Provide exceptional customer service to all patients.
• Sales and Promotions: Maintain knowledge of current sales and promotions.
• Transaction Processing: Compute and process payment transactions/refunds.
• Insurance Claims: Process insurance claims efficiently.
• Product Knowledge: Maintain up-to-date knowledge of products.
• Patient Files: Create and maintain patient files, following company and HIPAA policies.
• Patient Assessment: Assess and interpret patient’s needs/wants.
• Measurements: Take necessary measurements.
• Work Orders: Prepare work orders for the lab.
• Lens Selection: Pull correct lenses according to work order specifications.
• Product Inspection: Inspect the final product for accuracy.
• Adjustments and Repairs: Adjust/repair damaged frames.
• Merchandise Management: Price, stock, and straighten merchandise.

Requirements:

• High School Diploma or GED.
• Experience working in retail, customer service, or sales.
• Experience working in the optical industry is preferred but not required. We are willing to train.

At Eyemart Express, we’re dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.

This posting provides an overview of the role. A full job description will be provided upon hire.

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.