Optical Retail Sales Associate PT Highland, TX #069

Eyemart Express; Austin (TX); On-site; USD 17,000 - 21,000; Part time

Job summary

Eyemart Express is seeking a Part Time Optical Retail Sales Associate in Highland, TX. The role focuses on helping patients choose eyeglass frames, lenses, and coatings while delivering exceptional customer service and promoting current promotions.

You will process transactions, assist with insurance claims, and maintain patient files. Training is available for those new to the optical industry, with emphasis on accuracy and a positive guest experience.

Qualifications

• High School Diploma or GED is required.
• Retail or sales experience is a plus.
• Experience in the optical industry is preferred but training is available.

Responsibilities

• Assist patients in selecting eyeglass frames, lenses, and coatings.
• Provide exceptional customer service and promote current sales.
• Process payments and refunds accurately.
• Assist with insurance claims processing.
• Maintain up-to-date product knowledge and patient files.
• Take measurements and prepare work orders for the lab.
• Inspect final products for quality and assist with adjustments.
• Support merchandise presentation and stock integrity.

Skills

Customer service

Sales

Communication

Team player

Education

High School Diploma or GED

Job description

Career Opportunities with Eyemart Express

A great place to work.

Current job opportunities are posted here as they become available.

Optical Retail Sales Associate PT Highland, TX #069

Optical Retail Sales Associate Part Time

30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else with local labs in stores, eye exams, and same-day delivery on glasses for our customers never miss a moment. Now, you can join one of the nation's top optical retailers and help improve lives by helping people see better.

Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.

The Retail Sales Associate, also known as a Retail Optician, will primarily assist patients in selecting the eyeglass frames, lenses, and lens coatings that best suit their needs.

Responsibilities:

Customer Service: Provide exceptional customer service to all patients.

Sales and Promotions: Maintain knowledge of current sales and promotions.

Transaction Processing: Compute and process payment transactions/refunds.

Insurance Claims: Process insurance claims efficiently.

Product Knowledge: Maintain up-to-date knowledge of products.

Patient Files: Create and maintain patient files, following company and HIPAA policies.

Patient Assessment: Assess and interpret patient's needs/wants.

Measurements: Take necessary measurements.

Work Orders: Prepare work orders for the lab.

Lens Selection: Pull correct lenses according to work order specifications.

Product Inspection: Inspect the final product for accuracy.

Adjustments and Repairs: Adjust/repair damaged frames.

Merchandise Management: Price, stock, and straighten merchandise.

Requirements:

High School Diploma or GED.

Experience working in retail, customer service, or sales.

Experience working in the optical industry is preferred but not required. We are willing to train.

At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.

This posting provides an overview of the role. A full job description will be provided upon hire.

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.