Optical Retail Sales Associate FT Bismarck, ND #276

Eyemart Express; Bismarck (ND); Sur place; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Vision Insurance

Dental Insurance

Matching 401k

Disability Insurance

Life Insurance

Licensing support

Advancement opportunities

Résumé du poste

Eyemart Express in the United States is seeking a Retail Associate to guide patients in selecting eyeglass frames, lenses, and coatings, ensuring accurate prescriptions for our lab technicians.

You will oversee the production process, dispense glasses, and deliver personalized care, with the opportunity to grow within a national optical retailer. The role emphasizes exceptional customer service and product knowledge, with a strong focus on balancing work and life.

Qualifications

• High School Diploma or GED.
• Optical industry experience is a plus.
• Excellent communication skills, both verbal and written.

Responsabilités

• Provide exceptional customer service and meet patient needs with optical expertise.
• Stay informed about sales, promotions and company policies.
• Process payments and refunds using the POS system.
• Educate patients on eyeglass care and frame selection.
• Process insurance claims and manage patient files with confidentiality.
• Maintain up-to-date product knowledge and interpret prescription requirements.
• Take measurements, prepare work orders, inspect final products for accuracy.
• Adjust and repair frames and organize merchandise.

Connaissances

Customer service

Communication skills

Optical product knowledge

Formation

High School Diploma or GED

Description du poste

30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI and has since expanded to over 245 in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We’re not like everyone else, with local labs in stores, eye exams and same-day delivery on glasses — our customers never miss a moment. Now, you can join one of the nation’s top optical retailers and get to improve lives by helping people see better.

Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.

As a Retail Associate, you'll guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs. You'll ensure accurate measurements and prescription information for our lab technicians, oversee the production process, and provide personalized care when dispensing glasses to patients.

Responsibilities

• Provide Exceptional Customer Service: Use your optical expertise and product knowledge to precisely meet customer needs, ensuring personalized and informed interaction
• Stay informed about sales, promotions, and company policies
• Process payments and refunds using our Point of Sale system
• Educate patients on eyeglass care
• Process insurance claims
• Maintain up-to-date product knowledge
• Create and manage patient files with confidentiality in mind
• Interpret prescription requirements
• Take necessary measurements, prepare work orders, and inspect final products for accuracy
• Adjust and repair frames as needed
• Price, stock, and organize merchandise

Requirements

• High School Diploma or GED
• Optical industry experience is a plus!
• Excellent communication skills, both verbal and written

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Matching 401k
• Short-Term and Long-Term Disability
• Life Insurance
• Fully paid benefits to maintain licensing requirements and opportunities for advancement

At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.

If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, Eyemart Express is where your career takes off.

This posting provides an overview of the role. A full job description will be provided upon hire.