Optical Retail Sales Associate FT Austin, TX #069

eyemartexpress; Austin (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Matching 401k

Disability Insurance

Life Insurance

Licensing support

Advancement opportunities

Job summary

Eyemart Express in Austin, TX is seeking an Optical Retail Sales Associate to guide patients in selecting frames, lenses, and coatings while delivering exceptional service in a full-time role.

You will stay informed about promotions, process payments with the POS system, and help with insurance claims, frame adjustments, and maintaining product knowledge to ensure accurate fitting and customer satisfaction.

Qualifications

• High School Diploma or GED is required.
• Optical industry experience is a plus!
• Excellent communication skills, both verbal and written.
• Bi-lingual is a plus.
• Saturday's required.

Responsibilities

• Provide Exceptional Customer Service
• Stay informed about sales, promotions, and company policies
• Process payments and refunds using our Point of Sale system
• Educate patients on eyeglass care
• Process insurance claims
• Maintain up-to-date product knowledge
• Create and manage patient files with confidentiality in mind
• Interpret prescription requirements
• Take necessary measurements, prepare work orders, and inspect final products for accuracy
• Adjust and repair frames as needed
• Price, stock, and organize merchandise

Skills

Customer service

Communication skills

Bilingual

In-store sales

Education

High School Diploma or GED

Tools

POS system

Job description

Optical Retail Sales Associate Full Time

30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI and has since expanded to over 245 in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else, with local labs in stores, eye exams and same-day delivery on glasses — our customers never miss a moment. Now, you can join one of the nation's top optical retailers and get to improve lives by helping people see better.

Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.

As a Retail Associate, you'll guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs.

Responsibilities

• Provide Exceptional Customer Service

• Stay informed about sales, promotions, and company policies

• Process payments and refunds using our Point of Sale system

• Educate patients on eyeglass care

• Process insurance claims

• Maintain up-to-date product knowledge

• Create and manage patient files with confidentiality in mind

• Interpret prescription requirements

• Take necessary measurements, prepare work orders, and inspect final products for accuracy

• Adjust and repair frames as needed

• Price, stock, and organize merchandise

Requirements

• High School Diploma or GED

• Optical industry experience is a plus!

• Excellent communication skills, both verbal and written

• Bi-lingual is a plus!

• Saturday's required

Benefits

• Health Insurance

• Vision Insurance

• Dental Insurance

• Matching 401k

• Short-Term and Long-Term Disability

• Life Insurance

• Fully paid benefits to maintain licensing requirements and opportunities for advancement

At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.