Optical Retail Sales Associate PT Rosenberg, TX #325

eyemartexpress; Richmond (TX); On-site; USD 18,000 - 25,000; Part time

Job summary

Eyemart Express is hiring an Optical Retail Sales Associate Part Time to help patients select frames, lenses, and coatings. You will deliver exceptional customer service, assist with promotions, and handle transactions while maintaining patient records in a HIPAA-compliant manner.

The role involves measurements, lens selection, lab work orders, and ensuring product quality. Prior retail or optical experience is helpful, but we train where needed.

Qualifications

• High School Diploma or GED.

Responsibilities

• Provide exceptional customer service to patients.
• Maintain knowledge of current sales and promotions.
• Compute and process payment transactions/refunds.
• Process insurance claims efficiently.
• Maintain up-to-date product knowledge.
• Create and maintain patient files in accordance with HIPAA policies.
• Assess and interpret patient needs and preferences.
• Take necessary measurements for lenses and frames.
• Prepare work orders for the lab.
• Pull correct lenses according to work orders.
• Inspect final products for accuracy.
• Adjust or repair damaged frames.
• Price, stock, and straighten merchandise.

Skills

Retail experience

Customer service

Sales skills

Job description

Optical Retail Sales Associate Part Time

30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else - with local labs in stores, eye exams, and same-day delivery on glasses - our customers never miss a moment. Now, you can join one of the nation's top optical retailers and help improve lives by helping people see better.

Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.

The Retail Sales Associate, also known as a Retail Optician, will primarily assist patients in selecting the eyeglass frames, lenses, and lens coatings that best suit their needs.

Responsibilities:

• Customer Service: Provide exceptional customer service to all patients.

• Sales and Promotions: Maintain knowledge of current sales and promotions.

• Transaction Processing: Compute and process payment transactions/refunds.

• Insurance Claims: Process insurance claims efficiently.

• Product Knowledge: Maintain up-to-date knowledge of products.

• Patient Files: Create and maintain patient files, following company and HIPAA policies.

• Patient Assessment: Assess and interpret patient's needs/wants.

• Measurements: Take necessary measurements.

• Work Orders: Prepare work orders for the lab.

• Lens Selection: Pull correct lenses according to work order specifications.

• Product Inspection: Inspect the final product for accuracy.

• Adjustments and Repairs: Adjust/repair damaged frames.

• Merchandise Management: Price, stock, and straighten merchandise.

Requirements:

• High School Diploma or GED.

• Experience working in retail, customer service, or sales.

• Experience working in the optical industry is preferred but not required. We are willing to train.

At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.

This posting provides an overview of the role. A full job description will be provided upon hire.

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.