Optical Lab Expeditor: Prioritize & Accelerate Production

EssilorLuxottica; Orangeburg (SC); On-site; USD 26,000 - 36,000; Full time

Job summary

EssilorLuxottica is seeking an Expeditor to monitor and accelerate the flow of late, high-priority jobs through the optical lab. You will partner with Operations, Customer Service, Quality, and offsite teams to resolve service-impacting issues and provide insights to improve workflow performance.

The role requires strong communication, problem-solving, and organizational skills, with experience in a manufacturing lab environment. On-site position with competitive total rewards.

Qualifications

• High school diploma or equivalent required.
• 1+ years of related manufacturing experience preferred.
• Ability to meet measurable standards in a dynamic production environment.
• Demonstrate good judgement and decision making skills.
• Problem solving abilities.
• LMS experience (Opti-facts, Commercial Opti-facts, DVI) a plus.
• Strong oral and written communication skills.
• Excellent organizational abilities.
• Attention to detail.

Responsibilities

• Maintain and share daily reporting with lab leadership and department leads on all late/special attention jobs.
• Track daily actions on late/special job reports and escalate to leadership as needed.
• Investigate root causes and take corrective action on late jobs by tagging, rerouting, or escalating for immediate production attention.
• Walk-through of special jobs in the lab (e.g., VIP job, expensive frame).
• Set launch priorities based on late job status and other requests.
• Identify and report orphan frames.
• Inform customer service if jobs require call back or action on orders not launched or frame not received.
• Monitor delayed-job workflows at outsource/offsite locations and provide centralized oversight.
• Manage requests and give timely feedback on actions being taken.
• Investigate service-related customer complaints and ensure timely resolution.
• Provide on-the-floor operational insights to inform service improvements.
• Support Customer Support with real-time workflow data and issue visibility for CAPA development.
• Support QA by escalating quality-related delays or defects.

Skills

Strong communication skills

Problem solving

Attention to detail

Organizational skills

LMS experience

Education

High school diploma or equivalent

Tools

Opti-facts

Commercial Opti-facts

DVI

Job description

EssilorLuxottica is seeking an Expeditor to monitor and accelerate the flow of late, high-priority jobs through the optical lab. You will partner with Operations, Customer Service, Quality, and offsite teams to resolve service-impacting issues and provide insights to improve workflow performance.

The role requires strong communication, problem-solving, and organizational skills, with experience in a manufacturing lab environment. On-site position with competitive total rewards.