Optical Dispenser - Full time - Clinton Township

Henry Ford Health; Clinton (MS); On-site; USD 30,000 - 45,000; Full time

Job summary

Henry Ford Health is seeking a full-time Optical Dispenser in Clinton, MI, responsible for delivering and adjusting eyewear. This role requires inspecting eyewear orders, interacting with customers, and ensuring accurate deliveries. Ideal candidates will have a high school diploma and experience in customer service or optics.

Qualifications

• High school diploma or G.E.D required.
• Previous customer service, hospitality, or retail experience preferred.
• Previous dispensing/optical experience preferred.

Responsibilities

• Inspect eyewear and the coordinated order prior to delivery.
• Dispense eyewear and perform various adjustments.
• Process delivery of eyewear orders in software program.

Skills

Customer service

Basic math skills

Education

High school diploma or G.E.D

Job description

Optical Dispenser - Full time - Clinton Township

Join to apply for the Optical Dispenser - Full time - Clinton Township role at Henry Ford Health

Optical Dispenser - Full time - Clinton Township

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Join to apply for the Optical Dispenser - Full time - Clinton Township role at Henry Ford Health

General Summary

Responsible for interpreting the ophthalmic spectacle prescription and the eyewear order to properly deliver, adjust, and repair eyewear.

General Summary

Responsible for interpreting the ophthalmic spectacle prescription and the eyewear order to properly deliver, adjust, and repair eyewear.

Principal Duties And Responsibilities

• Responsible for inspecting the eyewear and the coordinated order prior to delivery
• Dispense eyewear using the E.A.R.N. for Dispensing process methodology
• Responsible for knowledge of each dispensing tool, its use, and ability to use it properly Responsible for properly fitting eyewear to the patient’s face through various frame adjustments
• Responsible for explaining the care and maintenance for the eyewear to the patient, including recommending HFO cleaning regimens
• Responsible for processing the delivery of the eyewear order in the software program Responsible for performing proper frame and lens repairs
• Trouble-shoot vision, lens, and frame issues including verifying prescription, base curves PD’s, segment heights, visual acuity and adjusting face form Responsible for communicating the preferred lens family of products and the benefits of each
• Responsible for knowledge of various frame materials in order to properly adjust and repair them Process remake orders and properly apply vision insurance coverage
• Responsible for neutralizing and verifying the spectacle prescription in the eyewear through the use of auto and manual lensometry
• Receive eyewear orders into the software program and manage delivery status reports
• Assist with placing patient’s eyewear orders as needed
  
  

Education & Experience

• High school diploma or G.E.D required.
• Previous computer experience and basic math skills preferred.
• Previous customer service, hospitality, or retail experience preferred.
• Previous dispensing/optical experience preferred.
• Must be able to walk, bend and stand for extended periods of time.
• Completion of all required training courses as directed by Henry Ford OptimEyes.
  
  

WORKING CONDITIONS

• Works in retail optical environment.
• Requires evening and weekend hours.
  
  

Additional Information

• Organization: Community Care Services
• Department: Henry Ford OptimEyes Clinton
• Shift: Rotating
• Union Code: Not Applicable

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care, Insurance, and Wellness and Fitness Services

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