Optical Dispenser - Full time - Clinton Township

Henry Ford Health System; Michigan; On-site; USD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider in Michigan is seeking an Optician responsible for interpreting spectacles prescriptions and delivering eyewear accurately. The ideal candidate will manage eyewear orders using specific methodologies and ensure high standards of customer service in a retail optical environment.

Benefits

Evening and weekend flexibility

Training and development provided

Qualifications

• High school diploma or G.E.D required.
• Previous dispensing/optical experience preferred.
• Familiarity with E.A.R.N. for Dispensing methodology is beneficial.

Responsibilities

• Inspect eyewear and coordinated orders before delivery.
• Dispense and fit eyewear according to patient specifications.
• Process eyewear orders in software and manage delivery status.

Skills

Customer Service

Basic Math Skills

Dispensing/Optical Knowledge

Education

High school diploma or G.E.D

Tools

Lensometry Tools

Job description

GENERAL SUMMARY

Responsible for interpreting the ophthalmic spectacle prescription and the eyewear order to properly deliver, adjust, and repair eyewear.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Responsible for inspecting the eyewear and the coordinated order prior to delivery
• Dispense eyewear using the E.A.R.N. for Dispensing process methodology
• Responsible for knowledge of each dispensing tool, its use, and ability to use it properly Responsible for properly fitting eyewear to the patient’s face through various frame adjustments
• Responsible for explaining the care and maintenance for the eyewear to the patient, including recommending HFO cleaning regimens
• Responsible for processing the delivery of the eyewear order in the software program Responsible for performing proper frame and lens repairs
• Trouble-shoot vision, lens, and frame issues including verifying prescription, base curves PD’s, segment heights, visual acuity and adjusting face form Responsible for communicating the preferred lens family of products and the benefits of each
• Responsible for knowledge of various frame materials in order to properly adjust and repair them Process remake orders and properly apply vision insurance coverage
• Responsible for neutralizing and verifying the spectacle prescription in the eyewear through the use of auto and manual lensometry
• Receive eyewear orders into the software program and manage delivery status reports
• Assist with placing patient’s eyewear orders as needed

EDUCATION & EXPERIENCE

• High school diploma or G.E.D required.
• Previous computer experience and basic math skills preferred.
• Previous customer service, hospitality, or retail experience preferred.
• Previous dispensing/optical experience preferred.
• Must be able to walk, bend and stand for extended periods of time.
• Completion of all required training courses as directed by Henry Ford OptimEyes.

WORKING CONDITIONS

• Works in retail optical environment.
• Requires evening and weekend hours.

Additional Information

• Organization: Community Care Services
• Department: Henry Ford OptimEyes Clinton
• Shift: Rotating
• Union Code: Not Applicable