Optical Specialist & Sales Keyholder — Sundays Off

National Vision; Pennsylvania; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company Holli

Parental Leave

Employee Eyewear Discount

Job summary

National Vision’s Eyeglass World is seeking an Optical Specialist to deliver outstanding in-store service. You will assist customers with eyewear selection, fittings, and education, ensuring a seamless, high-quality experience from start to finish.

This role focuses on precise finishing, quality checks, and a brand-aligned customer journey, with weekend support and a weekly workflow designed to keep customers satisfied and informed.

Qualifications

• High School Diploma or equivalent is required.
• 1+ year of experience in optical, retail, sales, or customer service preferred.
• Strong multitasking, communication, and customer-education skills; bilingual a plus.

Responsibilities

• Deliver warm, confident, and personalized service at every stage of the visit.
• Guide customers through eyewear selection, final fitting, and product education.
• Ensure customers leave confident in their eyewear and experience.
• Assist with patient flow and pre-exam support to Optometrists when needed.
• Perform finishing work and ensure eyewear meets brand standards for fit and presentation.

Skills

Multitasking

Clear communication

Customer satisfaction

Team collaboration

Bilingual abilities

Education

High School Diploma

Job description

National Vision’s Eyeglass World is seeking an Optical Specialist to deliver outstanding in-store service. You will assist customers with eyewear selection, fittings, and education, ensuring a seamless, high-quality experience from start to finish.

This role focuses on precise finishing, quality checks, and a brand-aligned customer journey, with weekend support and a weekly workflow designed to keep customers satisfied and informed.